Job description

About us

Inspired closets SWFL is a small business in Naples, FL. We are professional, agile, fun and our goal is to helps customers live their organizational dreams.

Our work environment includes:

• Modern office setting
• Company perks
• Safe work environment
• On-the-job training

We are looking for an Customer Service Technician to join our team. The ideal candidate will have a strong background and experience in cabinet/closet installation and troubleshooting/repairing. The Customer Service Technician will work with our installation management team and be responsible for responding to customer inquiries, diagnosing and repairing installations, and helping to complete existing projects. The successful candidate must possess excellent communication skills, a strong attention to detail, computer experience and the ability to work independently..

Responsibilities:

• Troubleshoot and diagnose customer issues.
• Complete and repair existing installations.
• Provide customer service support.
• Keep accurate records of customer service activities.
• Reporting on outcome of service activities.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• Naples, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cabinet installation: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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