Job description
Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.
Job Summary
The Service Supervisor assists in coordinating the activities and responsibilities in the shop.
Essential Duties and Responsibilities
- Supervises the work of service employees to ensure adherence to quality standards, deadlines and proper procedures.
- Implements departmental policies, procedures and service standards in conjunction with management.
- Plans ahead to meet service deadlines.
- Trains employees in the areas of company policies and job duties.
- Analyzes financial activities of the department and provides input into the budget planning and preparation process.
- Designs, implements and evaluates staff training and development programs, customer service initiatives and performance measurement criteria.
- Applies knowledge of DOT regulations to department operations.
- Identifies employee training needs and sets development goals for on the job, internal or external training.
- Maintains a safe work environment.
- Other duties as required.
Requirements
- High school diploma or GED required
- 5+ years truck maintenance experience required; 1-3 years of management experience preferred
- Strong organizational skills with great attention to detail
- Excellent customer service and phone etiquette skills
- Excellent communication skills, both verbal and written
- Proficient in Word, Excel and the internet
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.