Service Office Assistant

Full Time
Jacksonville, FL 32211
Posted
Job description

Sign on bonus- $1000


This position is an administrative position that provides clerical and administrative support to the vehicle service operations. The position works closely with the Vehicle Management Officer performing routine daily tasks and administrative functions as assigned. Position is also responsible for accurately maintaining data used for production forecast of the facility. This position will be responsible to work with all departments to obtain data used to accurately forecast production and offline service demands.

Duties: May perform some or all duties depending on location

  • Maintain accurate data in system
  • Ensure integrity of data entry
  • Coordinate activities with Service, Parts and Production
  • Work with Production schedules to monitor progress
  • Prepare and maintain progress and other reports as assigned
  • Create, maintain and ensure accuracy of the information entered into data management system to provide accurate execution of the Production Schedule
  • Perform ongoing analysis of weekly, monthly and future capacity to optimize product level
  • Prepare temp tags
  • Sign out buses
  • Update S2K to include: the movement of units in S2K – sublet and daily log of bus movement on the “O” Drive
  • Maintain lot map
  • Build folders for Inventory
  • Take photos of buses when assigned by the Marketing Department
  • Review production schedule to recognize any issues with dates for customers
  • Prepare weekly shop shipped reports
  • Prepare release forms for transfers
  • Scan in Inspection Sheets for all units into S2K
  • Correspond by email to sales rep and/or customer as assigned
  • View and prep the RO’s for closing and cash out
  • Review the RO’s for errors and doc’s prior to close
  • Prepare completion notices for each closing
  • Update GAS Sheet with New Units that have arrived
  • Add the check in dates to the RO’s

Print up packets for the GAS and CNG as needed

  • Assist Service Administrators as necessary
  • Other duties as assigned Job Description Issue Date : 6/15/18 Service Department Revision # : 0 Last Revised : 10/21/2019 JOB – Service Office Assistant Page 2 of 2 Creative Bus Sales, Inc. Confidential

Position Requirements:

  • High School Diploma or equivalent and two years general office experience
  • Minimum of 2 years’ experience in data entry in an office environment

• Proficient in MS Word, Excel, Outlook • Knowledge of S2K a plus

  • Excellent communication, planning and organizational skills
  • Working knowledge of manufacturing procedures, bill of materials and inventory planning would be a plus
  • Ability to multi-task and interface with all departments as necessary
  • Must maintain a positive professional attitude
  • Willingness and ability to work as a team player
  • Good typing skills

Physical Requirements:

  • Work will be performed both in an office environment as well as an outside area
  • May be required to do frequent kneeling, stooping, squatting, crawling and climbing to perform multiple tasks of position
  • Must have good manual dexterity

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