Job description
Berglund Automotive is hiring - we are the largest dealership group in Virginia and we want to talk to you!
Are you ready to jump-start your career and grow with us? If the answer is yes, apply below!
WE OFFER:
- Excellent growth potential with growing organization
- Life, Disability, & Health Insurance
- 401K
- Paid Vacation
RESPONSIBILITIES:
- Ensure that customers receive prompt, courteous, and effective service
- Serve as a liaison between technicians and customers
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
- Manage and Hire technicians and service advisors
- Interview and make new hires
- Distribute work between technicians
- Prioritize required services
- Ensure customer has a positive dealership experience
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Spend quality time building relationships with the customers
REQUIREMENTS:
- Technical automotive knowledge
- Demonstrated ability to manage others
- Organized and friendly personality
- Dealership experience preferred
- Domestic brand experience preferred
- Due to large pre-owned inventory high line luxury brand experience is a plus
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