Job description

Chase Staffing is searching for a Service Coordinator for a reputable company in the Conyers area. This position would be temp to hire – 8am-5pm Monday-Friday – Pay is based upon experience - $38k-58k/Year.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinates the Equipment center operation with cooperation of a service coordinator and continually seeks out improvements or best practices.
• Ensure accurate receipt and documentation are included for inbound product.
• Performs customer onboarding instructions for the delivered equipment if necessary.
• Assists customers in the selection and/or demonstration of products and treats all customers, both internal and external, with respect and courtesy.
• Provide information and advise customers on products and/or services, ensuring customer satisfaction.
• Process purchases and returns of products sold in the Equipment center.
• Provide exceptional support to all walk-in customers.
• Continuously learn all aspects and processes of all products offered in the Equipment center.
• Cover receptionist’s telephone as required.
• Must have a solid understanding of the various systems used throughout the company.
• Process paperwork upon completion of each repair preformed. Maintain a professional appearance and attitude.
• Collaborate with team member to assess and respond to service issues.
• Operates within applicable safety guidelines as per government regulations, the company’s safety manuals and/or stated safety policies, and common sense.

Position Type/Expected Hours of Work

This is a full-time position, Monday through Friday 8:00 a.m. – 5:00 p.m.

Occasional early or late hours, weekend work may be required as job duties demand.

Required Education and Experience

• High School diploma or equivalent, technical school desired
• 5-7 years’ experience in similar environment

Abilities:

• Strong written and verbal communication skills.
• Strong customer care skills.
• Personable and technically skilled with a keen eye for detail.

CHASE provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as disabled veteran, marital status, sexual orientation, or any other legally-protected characteristic in accordance with applicable laws. In addition, CHASE complies with applicable state and local laws governing nondiscrimination in employment in every location. CHASE is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities

Job Type: Full-time

Pay: $38,000.00 - $58,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Conyers, GA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Service Coordinator: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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