Job description
Sayer Chrysler Dodge Jeep Ram is currently seeking an experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and support to our valued customers.
Responsibilities:
- Greet customers and schedule service appointments
- Consult with customers about their service needs and explain the services recommended by our technicians
- Provide accurate and detailed estimates of repair costs and time needed for repairs
- Keep customers informed about the progress of their service and any changes to the estimated cost or completion time
- Communicate effectively with our technicians to ensure that all work is completed on time and to the customer's satisfaction
- Ensure that all necessary paperwork and documentation is completed accurately and in a timely manner
- Build strong relationships with customers by providing outstanding customer service and support
Requirements:
- High school diploma or equivalent
- Preferred prior experience as a Service Advisor in a dealership or as a Customer Service representative
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in Microsoft Office and dealership management software
- Must be able to work flexible hours, including evenings and weekends
- Valid driver's license and clean driving record
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and advancement. If you have strong communication and organizational skills, and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
To apply, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
Job Type: Full-time
Pay: $25,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Professional development assistance
Day range:
- Weekend availability
Shift:
- 8 hour shift
Ability to commute/relocate:
- Idaho Falls, ID 83402: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
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