Service Advisor/Writer

Full Time
Idaho Falls, ID 83402
Posted
Job description

Sayer Chrysler Dodge Jeep Ram is currently seeking an experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and support to our valued customers.

Responsibilities:

  • Greet customers and schedule service appointments
  • Consult with customers about their service needs and explain the services recommended by our technicians
  • Provide accurate and detailed estimates of repair costs and time needed for repairs
  • Keep customers informed about the progress of their service and any changes to the estimated cost or completion time
  • Communicate effectively with our technicians to ensure that all work is completed on time and to the customer's satisfaction
  • Ensure that all necessary paperwork and documentation is completed accurately and in a timely manner
  • Build strong relationships with customers by providing outstanding customer service and support

Requirements:

  • High school diploma or equivalent
  • Preferred prior experience as a Service Advisor in a dealership or as a Customer Service representative
  • Strong communication and interpersonal skills
  • Excellent organizational and time management skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficiency in Microsoft Office and dealership management software
  • Must be able to work flexible hours, including evenings and weekends
  • Valid driver's license and clean driving record

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and advancement. If you have strong communication and organizational skills, and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.

To apply, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Job Type: Full-time

Pay: $25,000.00 - $90,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Paid time off
  • Professional development assistance

Day range:

  • Weekend availability

Shift:

  • 8 hour shift

Ability to commute/relocate:

  • Idaho Falls, ID 83402: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

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