Job description
Service Advisor
The Cavender Way is showing that we are committed to providing the best automotive sales and service experience by being honest, trustworthy, friendly and respectful as we strive for excellence in all we do.
At Cavender we have been a family owned and operated business for 80 years, through four generations. Our rapid growth and dynamic environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team.
Benefits
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Medical, Dental, & Vision Insurance
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Life Insurance
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401k
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Paid Training - Sales & Service
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Paid Vacation
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Paid Holidays
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Employee Discounts on products & services
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Paid Day Off - Birthday
Responsibilities
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Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
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Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
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Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
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Ensures that the daily inventory of technicians' time is consistently sold to service customers.
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Distribute work between technicians efficiently
Qualifications
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Organized and friendly personality
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Demonstrated ability to manage others
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Time management skills
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Fantastic communication skills with your customers
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Professional, well-groomed personal appearance.
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Clean driving record
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Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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