Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This is a hybrid position (3 days/week in the office, 2 days/week at home). Our office is located at 12921 S. Vista Station Blvd. It also includes occasional field work in the local community, meeting with members in hospitals and other facilities. The schedule is Monday - Friday 8 AM - 5 PM.

Primary Responsibilities:

• Reach out to members who have been hospitalized within 72 hours of discharge to ensure an aftercare plan is in place and scheduled
• Help link to services if aftercare has not been arranged by a hospital
• Follow up with provider and member after scheduled appointment to ensure aftercare is a good fit
• Assess social determinants of health barriers and work to resolve with the member so that they stay engaged in treatment
• Help educate hospitals about Optum's provider network and treatment resources
• Meet with members in the hospital if the hospital is having a hard time engaging the member for aftercare
• Work with ACT teams to enroll appropriate members with them
• Reach out to Homeless Resource centers to locate members who have not engaged and use motivational interviewing to try and engage them in treatment
• Assist with Certified Peer Support trainings as needed
• Take calls from the queue when a member would benefit from speaking with a Peer
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School degree or equivalent experience
• Certified Peer Support Specialist OR the willingness to become one
• 5+ years of experience working in the mental health field
• Experience working with persons experiencing Serious Mental Illness
• Knowledge of Salt Lake County resources
• Demonstrated understanding of Medicaid
• Familiarity with Motivational Interviewing
• Willing to work a hybrid arrangement (3 days/week in the office, 2 days/week at home)
• Reliable transportation and the ability to travel as needed within the designated service delivery area
• Access to install secure, high-speed internet and a dedicated workspace at home
• Reside in or near Draper, UT
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
  

Preferred Qualifications:

• Experience working in community mental health
• Case management experience
  

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.