Senior Program Manager, Tech - Privacy

Full Time
San Francisco, CA 94103
Posted
Job description
About the Role:

We are seeking a talented senior Program Manager to help lead and manage highly-impactful org-wide initiatives, to improve processes that help increase the overall effectiveness of Uber’s Technical Privacy teams. In this role, you will build relationships with the engineering teams, software engineers, security & privacy engineers, privacy architects, data scientists, product managers/leads, program managers, CommOps, legal, and compliance.

The ideal candidate should be a strategic thinker who is able to work effectively with a variety of stakeholders and partners in a collaborative and fast-paced environment, resolve roadblocks independently, and drive progress to reduce overall privacy risks across Uber. We are looking for someone who is passionate about understanding challenges from the bottom-up and drives clarity through collaborative execution across multiple stakeholders. This role is perfect for a candidate comfortable with continuously learning and moving quickly while creating processes that accelerate engineering development rather than impeding it.

What the Candidate Will Do:
  • Understand partner needs, define clear project plans, and implement to high expectations in a constantly evolving environment
  • Gather requirements from stakeholders and write clear, detailed project plans, including project goals, scope, approach, and overall task plan to provide transparency on critical path tasks
  • Initiate projects and programs based on stakeholder needs, supervise program status, and serve as support providers when issues or project blockers are encountered
  • Project manage sophisticated and large-scale cross-team, cross-functional initiatives, including interacting with and communicating with project stakeholders throughout the lifecycle of the project/product
  • Collaborate with engineering managers and engineers to estimate work efforts and define breakthroughs
  • Understand and identify technical obstacles to successfully deliver the desired outcomes
  • Work independently or in a small team to plan, coordinate, and supervise projects
  • Track and prioritize incoming requests and follow-up with customers or privacy experts
  • Provide frequent updates on metrics and ensure that privacy review SLAs are met
  • Evaluate privacy risks and provide concrete privacy controls
  • Lead privacy remediations and ensure existing vulnerabilities are addressed
  • Make process improvements (ensure consistent tracking of tickets/fixes, create and manage dashboards for reporting, etc.)
  • Work with Engineering tools (Jira, Phabricator) and dashboarding tools (Tableau)

Basic Qualifications:

  • Bachelor’s Degree in Operations, Business, or a related field
  • Minimum 3 years of experience as a Program Manager in the Privacy domain
  • Advanced Jira, Powerpoint and Excel skills

Preferred Qualifications:

  • Certified Information Privacy Professional (CIPP) and understanding of Privacy principles and fundamentals with relevant Privacy demonstrated ability (e.g., performing PIAs)
  • Assist with privacy related risk management responsibilities, including evaluating privacy risks, and providing actionable privacy controls, and leading privacy remediations to ensure vulnerabilities are mitigated
  • Assist with project development, budgeting, planning and design, scheduling, risk management, and project execution
  • Experience running large-scale, company-wide processes and identify process improvements (ensure consistent tracking of tickets/fixes, create and manage dashboards for reporting, etc.)
  • Anticipate dependencies, drive decisions, and detect known problems early; facilitate resolution management across multiple teams as needed
  • Work with senior leaders across the company to understand overall success metrics and then engage where needed
  • Develop and maintain collaborative relationships with cross-functional stakeholders and organizations
  • Experience with data management/visualization tools (e.g., Tableau) and Engineering tools (Jira, etc..)

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