Description

UPMC is hiring a full time Senior Practice Manager to join their Heart and Vascular Institute (HVI) team! This position will be based out of Mercy Hospital, but you will have oversight over other practices. Hours for this position will be Monday through Friday, 7:30am to 4:00pm with no weekends or holidays.

In this role, you will manage all operational aspects of the practice sites to ensure quality patient care. You will provide daily oversight of a busy, dynamic practice in the Uptown neighborhood of Pittsburgh as well as local practice timeshare. Supervision of other HVI Manager(s) in various locations may also be required.

Responsibilities:

• Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.
• Supervise and oversee practice budgets.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Serve as liaison to various UPMC departments and resources.
• Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
• Develop strategic plans for practices.
• Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
• Ensure compliance with all UPMC policies and procedures.
• Communicate effectively with staff, physicians and peers through oral and written communications.
• Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
• Assist in physician relations as necessary.
• Maintain knowledge initiatives as it relates to the operation of the practices.
• Oversee and assist in the recruitment of staff and new practices.
• Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

Qualifications

Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization.

OR Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization.

OR Associate's Degree in health or business administration and 8 years of office management experience including one year in a health care organization.

OR High School Diploma and 8 years of office management experience including one year in a health care organization .

Licensure, Certifications, and Clearances:

• Act 34
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  UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC has a Center for Engagement and Inclusions that is charged with executing leading-edge and next- generation diversity strategies to advance the organization's diversity management capability and its national presence as a diversity leader. This includes having Employee Resources Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Difference) Network, that support the implementation of our diversity strategy.

Individuals hired into this role must comply with UPMC's COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.