Senior Infrastructure Engineer

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

The Infrastructure team plays a pivotal role in Engineering, providing hardware, services and solutions for teams to develop and test Carbon Black Products. We’re looking for a Senior Infrastructure Engineer who will deploy and maintain infrastructure and services for virtual, physical and public cloud Dev, Test, and Production environments. This is a unique opportunity to be part of a high-performing team and gain experience with cutting-edge tools and technologies.

Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing?

Analyze, design, implement and support infrastructure used in development, test, and production:

• In the first 30 days of employment you’ll get familiar with multiple technologies, solutions, services and tools. You’ll review and understand existing labs, network topologies, firewall policies, and more. You’ll work closely with various Engineering teams to support day to day operations.
• Within 90 days of employment, you’ll identify improvements to existing infrastructure and deploy new solutions such as monitoring, alerting, systems, etc. You’ll identify solutions and infrastructure that could be moved to the Cloud. You’ll participate in on call rotation to support our various lab environments.
• Within 180 days you’ll be designing best practices, standards, policies, and solutions to ensure robustness, uptime and efficiency with infrastructure and solutions used by the organization. You’ll automate repetitive tasks such as maintenance and security updates, deployment of systems, etc. You’ll ensure High Availability, Fault Tolerance, Backup, and Disaster Recovery is in place and functioning properly for all critical infrastructure. You’ll help move solutions and infrastructure from on prem environments to the cloud where applicable.
• Within 360 days along with the above, you’ll be a subject matter expert and a self starter with our infrastructure, hardware and solutions. You’ll proactively identify and implement improvements, automation, monitoring, alerting, and more.

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

Your regular activities may be modified to suit business requirements and your professional strengths, but you can expect a verity of the following assignments:

• Deploy, support and maintain Dev/Test/Production infrastructure and services in virtual, physical and cloud environments
• Support and maintain virtualized environments such as vSphere and Hyper-V
• Reconfigure network switches, routers, firewalls and VPN as needed
• Troubleshoot and resolve infrastructure issues on Windows systems, Linux systems and Docker containers for services such as Jenkins, GitLab, Artifactory, Active Directory, DHCP, DNS, Citrix PVS, Horizon VDI, and more
• Monitor the health and performance of all infrastructure and resolve issues using strong troubleshooting skills
• Implement new monitoring and alerting
• Use configuration management tools like Ansible and Puppet to maintain consistency across infrastructure services
• Write Infrastructure as Code to deploy and configure infrastructure, services, and solutions
• Implement automation with Python and PowerShell to improve agility and speed while eliminating manual and repetitive tasks, such as patching, deployments, configurations, etc.
• Identify and migrate workloads to Containers, Kubernetes and the Cloud where applicable
• Support the extended engineering team in troubleshooting test automation failures caused by infrastructure issues
• Support a small Datacenter and a physical machine test lab by troubleshooting issues, deploying and configuring new hardware, servers, laptops and desktops (Windows, Linux and macOS)

Where is this role located?

This role is based out of VMware’s Burlington, Massachusetts office and is open to candidates in the surrounding area. Working remotely is fine but the candidate must be able to commute to our Massachusetts labs for hands on support as needed.

What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

Medical coverage, retirement, and parental leave plans for all family types

Generous time off programs

40 hours of paid time to volunteer in your community

Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

Financial contributions to your ongoing development (conference participation, training, course work, etc.)

Wellness reimbursement and online fitness and wellbeing classes

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology
Subcategory: Software Engineering
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2023-03-30

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.