This position is responsible for the design, configuration, implementation, optimization, maintenance, and support of intermediate to highly complex clinical systems in compliance with all applicable regulations and organizational policies. Clinical applications include any software application used in support of the clinical enterprise including patient registration, patient billing, clinical documentation utilized in the ambulatory and inpatient settings, as well as applications for specific medical specialties such as, but not limited to, Radiology, Pathology, Pharmacy, Oncology, Transplant, and Cardiology. Other responsibilities include providing intermediate analysis and documentation, formulating logical statements of business and management problems to develop requirements for configuration of clinical applications, and providing solutions to intermediate to complex problems utilizing more efficient operational procedures, workflows, and information technology solutions. This role also requires an understanding of the assigned system applications, functions, and features end-users would experience.

This position supports Pharmacy. Clinical applications of focus include any software application used in support of the clinical enterprise including Willow Inpatient, Ambulatory and Inventory, as well as applications that support pharmacy operations and clinical functions.

MAJOR DUTIES / CRITICAL TASKS:

• Solves intermediate to complex technical issues in complex clinical applications.
• Applies intermediate to advanced analysis skills to create and maintain clinical application documentation.
• Identifies, designs and verifies solutions with other clinical applications.
• Manages multiple activities within the scope of project; may function as project lead.
• Designs and/or modifies clinical plans and procedures, as appropriate, and follows project plans to ensure project success.
• Prepares detailed specifications from which intermediate to complex clinical programs will be configured.
• Assists in coordinating implementation of intermediate to complex clinical systems.
• Assists in the cost justification of clinical system changes and information technology resources.
• Proactively partners with customers to understand and meet their needs.
• Researches new technological solutions, verifies, and applies solutions of others and self.
• Serves as a role model to EHR Clinical Applications Analysts.
• Applies analysis and documentation to support and understand problems.
• Understands components within a complex clinical system, as well as interaction with other intermediate to complex clinical applications.
• Demonstrates awareness and understanding of institution, department, and customer mission and goals.
• Provides status updates to project leadership.
• Acts as a project leader interacting with executive sponsors, ensuring project charter and status updates are delivered at specified intervals to IS and other UTMB leadership.
• Serves as liaison with vendors and/or business partners and their products and services.
• Participates as a team member.
• Adheres to internal controls and reporting structure.
• Performs related duties as assigned.

MINIMUM QUALIFICATIONS

Bachelor’s degree in related field or equivalent and three years related experience. Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of intermediate to complex systems, analysis of clinical workflows, and system adoption strategies.

PREFERRED QUALIFICATIONS

• Experience building and implementing EMR protocols in a multi-facility hospital and clinic environment.
• Two years of IS-related experience working with Electronic Medical Records (EMR) systems (i.e. Epic, Pearl, McKesson, Cerner, eClinicalWorks, Allscripts, GE Healthcare, etc).
• Epic Willow, Beacon, and/or Clarity Certification preferred.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.