Job Summary:

The Senior Director of Dining Services is an engaging, experienced servant-leader who is constantly seeking a better way to conduct business! This key leadership position is directly responsible for the successful operation of Dining (Food & Nutrition) Services at a 200-bed hospital account in Kyle, Texas. This role ensures client, customer service/satisfaction with efficient cost-effective management that both meets and exceeds stated expectations. This role leads all foodservice-related activities; including patient and non-patient care (retail, cafe, catering etc), quality improvement, sanitation, infection control, and all hospital-related activities and will lead a team of 10 Managers and 23 Associates.

Key Responsibilities:

• Leads salaried managers and hourly associates in the Food Service Department
• Leadership oversight for overall direction, coordination, and evaluation of the account
• Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and focusing associates; addressing complaints and resolving problems
• Prepares and manages annual budget
• Utilizes company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
• Other duties as assigned

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
• Minimum of 3 years P&L and food service management experience required; 5 years preferred
• Healthcare experience preferred
• Proven understanding of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Previous P&L accountability or contract-managed service experience is desirable
• Strong supervisory, leadership, management and coaching skills
• Strong interpersonal skills, both written and verbal, with ability to communicate on various levels to include management, client, customer and associate levels
• Excellent financial, budgetary, accounting and computational skills
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
• ServSafe® Certified
• Certified Dietary Manager certificate or Registered Dietitian preferred