Penmarc Inspired Spaces is a premier service provider for the installation of custom-designed spaces that inspire organized lifestyles. Working with products chosen by the customer, our team of professional installers brings the project to life by creating spaces that will leave clients refreshed, excited and ready to organize.

Penmarc is currently seeking a Scheduling Supervisor to support a team of Scheduling Coordinators.

Shift: Mon-Fri 8am-5pm

What you will be doing!

As a Scheduling Supervisor, you will be supporting a team that is responsible for scheduling and supporting our field team as well as our clients. You will be handling escalations, day to day training and coaching as well as supporting the needs of the role and team. We manage our operations through phone calls, emails and our customer database. You will work with our leadership team to prioritize tasks and accomplish goals.

Qualifications:

• Previous leadership or management experience
• Previous Customer Service experience
• Previous experience with routing, scheduling or dispatching
• Prior experience with Salesforce a plus
• Efficient in Microsoft Office software applications (Outlook, Excel & Word specifically)
• Ability to prioritize and organize effectively with a keen sense to detail
• Ability to work in a fast-paced, high-pressure environment to make decisions and solve problems

What We Offer:

• $50,000 annual starting salary
• Full benefits including medical, dental, short & long term disability, 401K
• A competitive work life balance program
• 8 paid company holidays a year
• Continuing education opportunities through our partnership with Wake Tech Community College and Campbell University.
• Extensive training and support

What We Stand For

What you do matters! Experience Penmarc's employee-first culture where you are appreciated, valued, and empowered to work together for a higher purpose living out our 5 Core Company Values:

• Spirit of Excellence
• Innovate to Elevate
• We Before Me
• Grace Through Generosity
• Doing the Right Thing

EEO Statement

• Equal Employment Opportunity has been, and will continue to be, fundamental principle at Penmarc, where employment is based upon qualifications without discrimination because of race, color, religion, sex, age, national origin, sexual orientation, disability as defined by the Americans with Disabilities Act, or any other protected characteristics as established by law. Title II of the Genetic Information Nondiscrimination Act of 2008 protects applicants and employees from discrimination based on genetic information in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment as described by law.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.