Job description
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
Third Shift (United States of America)
Scheduling Analyst - Resource Management Center
Shift Details:
24 hrs/wk
7pm - 7:30am; 12 hour shifts
Why Nebraska Medicine:
Our shared values reflect who we are and why we’re here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.
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Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement
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Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care
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Forbes Magazine recognizes us in their list of American’s top employers and the best employer in Nebraska
Collaborate with leaders to maximizes resource efficiency through the end to end resource cycle from schedule creation through precise placement assuring the right person is at the right place at the right time. Analyze RMC trends, including call volumes, call patterns, staff productivity, attrition rates, and resource allocation. Ensure customer service needs are met by coordinating and adjusting staffing needs a timely manner. Create reports to be used for capacity planning within the RMC. Coordinate with other departments when outages occur and calls must be redirected. Provide guidance for team members, clinics, and other areas by creating a positive work environment to maintain patient and employee satisfaction.
Required Qualifications:
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Minimum one year experience in an office or call center environment required.
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High school education or equivalent required.
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Demonstrated analytical and problem-solving skills required.
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Demonstrated ability to handle multiple assignments competently, accurately and efficiently required.
Preferred Qualifications:
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Two years of relevant scheduling experience preferred.
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Associate's or Bachelor's degree preferred.
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Experience with writing and updating reports preferred.
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Experience with Microsoft Office programs preferred.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.
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