Scale Clerk/Customer Service Representative

Full Time
Long Grove, IA 52756
Posted
Job description

RiverStone Group, Inc. has spent the last 125+ years working to be the best at what we do. Through our construction materials products, we provide the foundation to connect people with their friends, families, and work. Although most don’t realize it, our products are used to build the homes, roads, and bridges that people throughout the Midwest use every day of their lives!

RiverStone is seeking candidates for a full-time Scale/Customer Service to perform various office duties at our McCausland quarry, near Long Grove, IA. The schedule for this position is 1st shift, Monday through Friday, with some Saturdays and overtime as needed.

Scale Clerk/Customer Service job duties include:

  • Enter customer and product data into scale system (including speaking with customers on a frequent basis)
  • Use electronic ticketing system to manage customer transactions
  • Assist with recordkeeping and other administrative tasks
  • Directing all traffic through the plant sending grain trucks, manufacturing supply trucks, and customer trucks to their respective destination and informing other personnel as to their arrival.

The ideal Scale Clerk/Customer Service candidate will have:

  • Strong customer focus
  • Experience with a multi-line phone system
  • Sound computer and math skills
  • Ability to multi-task in a fast paced environment
  • Excellent attendance

Previous scale experience is a plus, but training will be provided to the right candidate. RiverStone Group offers a competitive rate of pay and benefits package including Health, Dental, and Vision Insurance, paid Holidays and Vacation, 401k with Company match, and more!

This is a great time to join our team. If this scale clerk/customer service description sounds like you, apply today!

Pre-employment drug screen, physical, and background checks required. RiverStone Group is an EO-Affirmative Action employer for all, including Women, Minorities, Veterans, and Individuals with disabilities.

Requisition SCALE001422; MC39

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Overtime

Supplemental pay types:

  • Bonus pay

Work Location: In person

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