Salesforce Consultant
Job description
Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day.
Let’s inspire healthier lives, together.
Job Description
The Application Consultant is the specialist in the application(s) within their assigned domain and has both a robust understanding of business process and of technical detail. The role is responsible for the application(s) in their assigned domain, including requirements capture, technical solution options analysis, application configuration and technical support provision. The Application Consultant works closely with Solution Architects, Business Analysts, Software Engineers, Delivery Managers and third-party vendors.
“The job is conducted in line with our Core Values which are: agility, empathy, long-term view, unity and integrity. Olympus is an equal opportunities employer championing a culture of equality, diversity and inclusion embedded. throughout the organization and workforce.”
Job Duties
Application Management
Work closely with stakeholders to understand business processes and requirements to identify solution options and translate them into technical design.
Contribute to the application configuration as a specialist in the assigned domain.
Provide delivery support for the implementation of applications for the assigned domain including support to software testing before go-live. Ensure adherence to organizational standards by closely involving Quality Assurance colleagues before final software delivery.
Provide troubleshooting support, actively pursue issue resolution.
Create and maintain relevant documentation, such as workflow diagrams and use cases.
Provide support to stakeholders in form of training, guidance and consult on options or alternative solutions.
Identify opportunities for continuous improvement aligned with the stakeholders needs.
Share application insight with stakeholders, prepare recommendations and action plans based on current application usage, technology trends and best practices, to drive successful outcomes.
Develop the business case and budget for the assigned application, including enhancement and efficiency improvements.
Collaborate closely with internal stakeholders to deliver application-related projects, provide technical support and gather business requirements, translating them into application solutions.
Actively gather and manage stakeholder feedback to generate a constant learning process.
Other responsibilities / duties as assigned.
Job Requirements
REQUIRED QUALIFICATIONS:
- Bachelor’s degree in Information Technology, Computer Science or a related field (or equivalent and related experience preferred).
Minimum 3-5 years of experience as an Application Consultant or in a similar role.
Experience in the installation, configuration, and administration of complex structures and applications.
Experience in the development and the customization of applications.
PREFFERED QUALIFICATIONS:
- Specialized experience in working with the related domain.
Experience in the Medical industry, either in a Consulting Company or directly in a Life Science, and Healthcare Company preferred.
Demonstrable technical skills.
Demonstrable business and tech acumen.
We realize work isn’t just a job to you.
It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.
Olympus requires all new hires to be “fully vaccinated” against COVID-19, as defined by the Centers for Disease Control and Prevention (CDC), on or before their first day of work. Individuals who have been offered employment who have a disability, medical condition, or sincerely-held religious belief that prevents them from being vaccinated against COVID-19 are required to request and be granted a reasonable accommodation prior to their first day of work.
Olympus is passionate about the solutions it creates for the medical, life sciences, and industrial equipment industries, as well as cameras and audio products. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world.
Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,500 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.
Olympus…True to You. True to Society. True to LIFE.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley ||
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