Job Title: Sales Support Specialist

Company Overview: Residential Luxury Construction Company

JAM Workforce is hiring for one of our amazing clients in Franklin, Tennessee!

Job Description:

We are seeking a highly motivated Sales Support Specialist to join our team. The successful candidate will provide administrative and customer service support to the sales staff, greet clients, and utilize QuickBooks to support the sales process.

Responsibilities:

• Greet clients and assist with scheduling appointments for the sales staff
• Provide exceptional customer service to clients via phone, email, and in-person interactions
• Assist the sales staff in managing their pipeline and ensuring all documentation is properly updated in QuickBooks
• Utilize QuickBooks to generate invoices, process payments, and manage purchase orders
• Assist in preparing and presenting proposals and quotes to clients
• Collaborate with the sales team to ensure customer satisfaction and to resolve any issues or concerns
• Maintain accurate and up-to-date records of all client interactions and sales activities
• Provide administrative support to the sales staff as needed, including scheduling appointments, preparing reports, and managing correspondence

Qualifications:

• High school diploma or equivalent; associate's or bachelor's degree in business administration or a related field preferred
• 1-2 years of experience in a sales support role or customer service role
• Construction background preferred
• Ability to work in fast paced environment
• Proficient in QuickBooks and Microsoft Office Suite
• Excellent communication and interpersonal skills
• Strong organizational and time management skills with the ability to multitask and prioritize tasks effectively
• Detail-oriented with a high degree of accuracy and thoroughness
• Ability to work independently and as part of a team
• Flexibility and adaptability to changing priorities and tasks
• Attractive benefits including ESOP, Health, Dental, Vision, and 401k.
• M-F; 8 am -4:30 pm

If you are a self-motivated, organized, and detail-oriented individual with experience in sales support or customer service, we encourage you to apply for this exciting opportunity.

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