Job description

POSITION SUMMARY
The Sales Representative for M.A. Apparel is the face of our organization. This role is responsible for representing the organization in a professional manner, building rapport by providing information, giving recommendations, and communicating with the highest level of integrity. The Sales Representative role will be responsible to follow through with prospects to close business in alignment with organizational goals.
ABOUT M. A. APPAREL
We are M.A. Apparel, we provide promotional products, custom apparel and headwear, and we are growing by the day. Our mission is to help our clients grow by creating a WOW factor with their marketing and branding. We are Disciplined and Results Oriented in our pursuit to see each team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are Transparent, Inspirational, Aligned, and Accountable.
PERFORMANCE OBJECTIVES

• Builds and maintains a network of sources from which to identify new sales leads
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs and obtain authorizations with the highest level of integrity
• Demonstrates the functions and utility of products or services to customers based on their needs
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
• Utilizes company’s CRM and maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
• Provides periodic territory sales forecasts
• Well-rounded knowledge of screen printed and embroidered apparel and headwear as well as promotional products
• Master company knowledge, products, services delivery model
• Maintain customer contact volume standards
• Complete CardoneU Training daily and attend daily staff meetings
• Process purchase and sales invoices
• Performs other duties as assigned

KEY COMPETENCIES

The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive.

• Proficient with Microsoft Office Suite or related software.
• Proficient with Pipedrive CRM or related software
• Excellent interpersonal and customer service skills
• Excellent sales and negotiation skills
• Must always maintain professional demeanor and appearance
• Competitive mindset to WIN, while maintaining a team-oriented attitude
• Excellent organizational skills, attention to detail, and follow-up approach
• Effectively communicate in English with team members, management, and customers in both verbal and written format
• Ability to read and interpret documents such as safety manuals and procedure manuals
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to maintain positive attitude and function well while working in a high-paced and at times stressful environment
• Strong analytical and problem-solving skills

EXPERIENCE & EDUCATION

• Bachelor’s degree in Marketing, Sales, Business or related equivalent of experience preferred
• Minimum 1 – 2 years of sales experience with progressive responsibilities preferred

PHYSICAL REQUIREMENTS

• Ability to spend prolonged periods of time standing, speaking, walking, driving, and/or sitting at a desk and working on a computer
• Position may require travel: Up to 50%
• Requires ability to occasionally lift up to 50 lbs
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

COMPENSATION

• Commission

BENEFITS

• Health (50%) and Dental (100%) coverage
• Paid Holidays
• PTO Program
• 401K with match
• Professional Training & Development Opportunities
• Dog friendly company

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, M. A. Apparel recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers at maapparel dot com. Already an M.A. Apparel candidate? Please connect directly with your recruiter to discuss this opportunity.

Job Type: Full-time

Pay: $60,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: In person

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