Job description
Benefits GALORE!
- Full Time team members are eligible for our benefits package which includes Medical Insurance with a generous monthly employer contribution, Vision and Dental Insurance, Life Insurance, and Supplemental Insurance
- 401K plan with a 5% company match!
- Paid Time Off
- We offer a competitive compensation structure - earning potential is practically unlimited for strong sales performers!
- Professional and safe working environment
- Employee retail and service discounts
- Opportunity for professional growth - we can craft a development path to get you to your career goals
- AND MORE!
As Sales Manager, you will
- Provide excellent customer service and experiences to all guests and members through the answering of phone calls, setting appointments, greeting guests and membership sales and management
- Oversee and manage daily operations of the front desk
- Assist General Manager in managing sales performance by driving key metrics
- Assist in the recruiting, hiring, onboarding, and training process for our sales and guest service team
- Train, monitor, and coach performance of all sales and guest service staff
- Membership education and sales - including sales goals and incentives
- Passionately promote products and services with effective, clear communication
- Work with the front desk team to maximize appointment book and eliminate booking errors
- Administrative duties in conjunction with the General Manager including reporting, cash handling, etc.
- Proven passion for communicating with people and providing consistent, excellent service
- Capability to work flexible hours including nights, weekends and some holidays
- Excellent verbal and written communication skills
- A fast learner, with a positive attitude
- Comfortable in a fast-paced, high-volume environment.
- Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
- A strong team player with the ability to work independently under minimal supervision
- Exceptional organizational skills, including attention to detail and multitasking
- Critical thinking skills, including customer conflict resolution
We can’t wait to meet you!
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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