Job description

The Sales Coordinator at the DoubleTree by Hilton Downtown Tallahassee will play an important role in the overall success of the sales team. The Sales Coordinator will be the lead administrative role in the sales office and have the ability to connect with people in a meaningful way. They will have a hands-on approach that will contribute to satisfied and loyal clients.

Responsibilities:

• Respond to group inquiries and other requests in a timely manner
• Block groups in hotel systems
• Prepare, show rooms, and give tours to walk-in clients
• Create and distribute flyers for special events
• Oversee group blocks and rooming lists, ensuring accuracy using our reservation system
• Route billing, payments, etc.
• Prepare reports for revenue management and sales teams
• Assist with scheduling and servicing meeting rooms as needed
• Order and inventory sales amenities and supplies
• Provide support and sales insight
• Other duties as assigned by management

Requirements:

• Minimum of 3 years’ experience as a Front Desk Agent in the hotel industry
• Front Desk or Sales experience with the brand strongly preferred
• Highly motivated, self-directed, with strong initiative and desire for achievement
• Exceptional customer service skills required
• Professional attire required
• Strong computer skills, email, Excel, must be trainable on Sales systems
• Excellent communication, problem solving, and presentations skills required

Our Company

• MCR is the 4th-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $4.0 billion portfolio of 144 premium-branded hotels containing more than 21,000 guestrooms across 37 states and 102 cities.
• MCR has more than 6,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.
• MCR and its corporate affiliates are equal opportunity employers. MCR and its affiliates do not discriminate on the basis of race, color, sex (including pregnancy and gender identity), religion, national origin, sexual orientation, transgender status, age, family or marital status, genetic information, military or veteran status, disability, or any other legally protected status, activity, or characteristic.
• For more information, please visit mcrhotels.com.

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