Job description

Responsibilities

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The Consultative Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities

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Candidate must have a day, evening, and weekend availability for our Full-Time roles

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Identify customer needs and provides appropriate solutions using approved selling practices and guidelines

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Meet or exceed associate performance standards consistently

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Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store

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Maintain current knowledge of merchandise lines; product features, benefits, and availability

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Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures

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Complete required training in the expected timeframe, and participate in ongoing learning opportunities

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Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones, and ring register)

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Perform other duties as assigned

Job Type: Full-time

Pay: $37,942.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Fairview Heights, IL 62208: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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