Job description
The role:We are looking for an enthusiastic Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.
General duties
Help to maintain high standards of visual merchandising throughout the shop
Assist our customers throughout their visit, from entering the shop to completing their purchase
Actively promote and explain the benefits of Gift Aid to customers and other various promotions
Complete all company paperwork, including cashing up and banking procedures
Encourage and assist in the training of volunteers
Assist in the sorting and preparation of all donated stock
Travel to other shops if part of a cluster from time to time
Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
Be responsible for the daily running of the shop and management of volunteers in the Managers absence
Ensure that personal behaviour reflects the visions and values of the company
The ideal candidate will have:
A passion for charity retailing
Excellent customer service skills
A flair for window dressing and display skills
Previous experience of working in a customer facing environment preferred
A good level of literacy and numeracy skills together with basic IT skills.
A commitment to the ethos of The Salvation Army
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