Job description
Hilton Garden Inn Gastonia | 444 Cox Rd - Gastonia, NC 28054 We are always looking for people that have a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, & IHG. We understand that creating a desired employee experience is key to helping us deliver exceptional guest experiences and become an employer of choice. We believe that if you take care of your employees, they will in turn take care of your customers and guests.
Job Overview:
Housekeeping room attendants provide for the comfort of guests in hotels by ensuring that guest rooms and public areas are clean and properly presented. A housekeeping room attendant promotes a positive image of the property to guests and must be pleasant, friendly, and able to address problems or special requests.
DUTIES AND RESPONSIBILITIES:
- Greeting guests and responding to queries.
- Changing bed linen and making beds.
- Replacing used towels and other bathroom amenities, such as shampoo and soap.
- Sweeping and mopping floors.
- Vacuuming carpets.
- Dusting and polishing furniture.
- Emptying trash containers and ashtrays.
- Restocking beverages and food items in the minibar.
- Cleaning public areas, such as corridors.
- Reporting any technical issues and maintenance needs.
- Updating the status of guest rooms on the assignment sheet.
- Returning and restocking cleaning cart at shift end.
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