Job description

JOB SUMMARY:

Clean guest rooms for checkouts and stay-overs, reporting any maintenance issues as needed.

QUALIFICATION STANDARDS

Education & Experience:

• Ability to communicate effectively with guests and staff.

Physical Requirements:

• Long hours sometimes required.
• Heavy work-Exerting force frequently and constantly lifting, carrying, pushing, pulling or otherwise move objects.
• Ability to stand during entire shift.
• Ability to reach overhead, utilize both hands, to bend over and to stoop and kneel.
• Ability to operate light equipment such as vacuum cleaners and dishwashers.
• Must be capable of climbing and descending stairs during their shift.
• Must be able to work in an outside environment.

Mental Requirements:

• Must be able to understand and follow directions, guidelines and work objectives as set forth by the supervisor.
• Must be able to understand the potential hazards and subsequent procedures involved in working around commercial cleaning agents and light machinery.
• Must use common sense and integrity in ensuring the security of guest belongings while working in guest suites.
• Must be effective at listening to, understanding and clarifying the concerns and issues raised by guests and co-workers.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Service Attitude and Communication

· Maintain high standards of personal appearance and grooming. Wear name tag when working.

· Maintain a warm and friendly demeanor at all times.

· Must be always attentive, courteous and efficient in the dealings with the clients, guests, managers and all other employees.

· Comply at all times with compliance standards and regulations to encourage safe and efficient hotel operations.

· Establish and maintain good communication and team work with fellow employees and other departments within the hotel.

· Exhibit helpful and willing attitude to serve guest requests.

· Develop a team player attitude for the good of the hotel.

Housekeeping Responsibility

· Must be able to perform essential housekeeping functions while meeting standards within the required 8-hour shift.

· Must be capable of carrying and using a fifteen (approx 15) pound vacuum cleaner.

· Must be able to push an empty linen cart (approx 90 pounds) and loaded linen cart (approx 150 pounds) in an outside environment.

· Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies and linen for housekeeping cart set-up.

· Must be capable of utilizing both hands in order to perform such tasks as changing bed linens, etc.

· Must be capable of reaching overhead to dust, clean the tops of equipment/appliances and to place items in the cupboards.

· Must be capable of moving light furniture, (i.e. chairs, tables etc.) in order to clean under the items.

· Must be capable of climbing and descending stairs frequently throughout the shift.

· Must be capable of bending over, stooping and working on the knees in order to perform such functions as scrubbing commodes, tubs, cleaning tiles and putting away items.

· Must practice safe use of all cleaning agents.

· Must be able to follow all safety practices such as wearing personal protective equipment, reading chemical warning labels and other safe work practices.

· Prepare housekeeping cart for the next day’s use.

· Remove all trash and dirty linen from guest suites.

· Keep all hallways, public areas and closets clean, neat and vacuumed.

· Report all missing items from rooms (i.e. irons/boards, hair dryers, etc) to Executive Housekeeper.

· Understand and adhere to Federal and State regulations with regard to handling hazardous materials.

General Responsibility

· Participate in all-employee meetings, events and other functions required by management.

· Be familiar with all policies and hotel rules and hotel terminology.

· Must be able to follow safety practices, such as wearing personal protective equipment, reading chemical warning labels and other safe work practices.

· Prepare, serve and cleanup breakfast when assigned.

· Perform any other duties as requested by management.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Paid time off

Shift:

• Day shift
• Morning shift

Ability to commute/relocate:

• Durango, CO 81301: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

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