Location: Vienna, VA (Hybrid Schedule)

Description:

• Identify patterns of activity indicating possible fraud or account abuse
• Monitor account transactions to proactively identify fraudulent activity, suspicious communications, take immediate corrective/protective action, and escalate alerts/cases to the appropriate Security division for in depth investigation
• Manage the review/analysis of potential fraud and forgery cases prior to submission to the Security department
• Track and monitor progress of fraud cases; inform related parties of status and actions taken on fraud accounts
• Communicate with internal and external customers on fraud and security issues, problem resolution, and account information as defined by internal policies, process and procedure
• Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes
• Recommend to management changes to fraud detection rules to identify new fraudulent schemes arising from new products and services or fraud patterns
• Develop, recommend and document adjustments to workflow to streamline processes
• Involved in driving continuous process improvement to increase member experience quality; reduce losses; minimize financial risk and maintain high operational efficiency
• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
• Identify and assess business strategies and opportunities; develop appropriate analytical approaches

Additional Skills & Qualifications:

• 5+ years of experience as a Loan Processor/ Mortgage Underwriter
• Tracked and monitored fraud
• Communicate with external and internal customer on fraud issues
• Performed qualitative and quantitative analysis

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.