Job description
Benefit/Perks
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose.
Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned.
WHAT YOU BRING TO THE TABLE:
WHAT YOU CAN EXPECT OF US:
PHYSICAL AND SAFETY REQUIREMENTS:
- Competitive Compensation
- Flexible Scheduling
- Vacation
- Paid Holidays
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose.
Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned.
WHAT YOU BRING TO THE TABLE:
- Previous customer service or sales experience in a retail environment
- Exceptional customer service skills
- Assist in handling customer complaints and problems in a professional manner
- Multitasking – must have the ability to process multiple tasks simultaneously
- A high school diploma or equivalent required
- A valid driver’s license required
- Proficient with Microsoft Office applications, Google Suite, Windows operating system, and Adobe software.
- Notary Public certification may be required.
- Assists customers with shipping and packaging services, printing estimates/orders, and other services offered
- Opens and closes the center, cash register, and other center systems
- Assists management in maintaining, ordering, and stocking inventory
- Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
- Sorts and deposits mail in private mailboxes
WHAT YOU CAN EXPECT OF US:
- Hard work, collaboration, humanity, fun, and laughter
- Career path development
PHYSICAL AND SAFETY REQUIREMENTS:
- Must be able to stand behind a sales counter for extended periods
- Must be able to lift at least 50 pounds
- Must be able to communicate clearly with customers by email, by phone, and in-person
- May be required to operate a motor vehicle
- Must perform all duties in a safe and efficient manner
- PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
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