Job description

Position: Full-Time

Position Overview:The Retail Sales Associate (RSA) enjoys a dynamic and high energy environment. Responsibility to provide an outstanding customer experience in the retail location by assisting new and existing customers with their unique technology needs and problem solving issues. The goal of the RSA is to create an outstanding buying experience for the customer and a positive a team environment.

Responsibilities:Provides exceptional customer service to individuals visiting the Boost Mobile store, including greeting customers, answering phones and assessing their needs. Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics. Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. Assist with all functions within a retail store in compliance with Boost Mobile policies and procedures.

Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards. Assist customers with service activations, changes and bill payments, responding to billing inquire equipment replacement, selling accessories and processing price plan changes and upgrades. Assist in maintaining store appearance, inventory counts and merchandising standards. Build customers confidence by making their experience comfortable, simple and solving their issues.

Position Requirements

Job Requirements:At least 6 months experience in retail or another environment with a strong customer focus.Professional, energetic and positive attitude. Ability to analyze results, plan for the future, make good decisions, and take responsibility. Excellent written and verbal/interpersonal communications skills. Flexible scheduling availability; reliable transportation. Completed High school diploma/GED. Working knowledge of cellular/paging/PCS/advanced wireless communication preferred.

Compensation: Base plus Commission

Boost Mobile is an Equal Employment Opportunity Employer and a Drug Free Workplace

Our company goals include: Excellence, Consistency, Profitability, Growth

If you want to make a difference in your career, community, customers and the lives of your team members, Boost Mobile is the place for you.

Great Reasons to Join:

- Base pay ($9.50-12/hr range) plus outstanding commission potential. Commission is on top of base pay. Commission ranges from about $300-1000 a month depending on how hard you work.
- Opportunity to grow within the company

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Language:

• Spanish (Required)

Work Location: In person

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