Job description

Store Leader – directly influences the performance of everyone who interacts with guests and supports a solution selling environment. The Store Leader is responsible for fostering a selling culture that creates unique, complete solutions that exceed guest’s expectations. The Store Leader ensures best-in-class guest service for every GameStop guest by using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life. The Store Leader makes discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of a GameStop store, which will demonstrate the commitment to a unique solutions selling experience for all guests.

Assistant Store Leader – will support the Store Leader in all facets of store operations including ensuring that the store staff provides friendly, open and enthusiastic customer service, in person and on the phone. This includes answering questions and assisting with product selection, purchases, and returns. Ensure that the store is clean, well-organized, and properly merchandised at all times, and that all policies, procedures, and controls are followed. Supervise up to 5 or more Guest Advisors by planning, organizing, and delegating work. Senior Guest Advisor (Shift Leader) - will assist the store management team in supervising all store activities as well as providing friendly, open and enthusiastic service to customers, in person and on the phone, including answering questions and assisting with product selection, purchase, or return. Assist with store merchandising, inventory control, loss prevention, restocking, store cleaning and maintenance.

Senior Guest Advisor (Shift Leader) - will assist the store leadership team in supervising all store activities as well as providing friendly, open and enthusiastic service to customers, in person and on the phone, including answering questions and assisting with product selection, purchase, or return. Assist with store merchandising, inventory control, loss prevention, restocking, store cleaning and maintenance.

JOB REQUIREMENTS

Qualified Assistant Store Manager candidates will possess the following:

-High School diploma or GED required, some college preferred.

-Must be at least 18 years old.

-2 yrs. in retail sales, customer service, and /or management experience preferred.

-Video game knowledge preferred.

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: $10.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person

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