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Reference:TC0049

Opportunity type:Fixed-term, Part-time

Working hours:18 hours per week

Salary:£10.78 per hour, plus great benefits

Location:Liverpool

Closing date:09 October 2022 at midnight

Are you looking for a new challenge in a role where you can combine your love of customer service with your enthusiasm for art? Would you like to join a team that puts its people first? If the answer is 'yes!' we can't wait to hear from you!

We're recruiting a Retail Assistant on a fixed-term, part-time basis working 18 hours a week at our Tate Liverpool shop.

Responsibilities:

• 
  Work as part of a team to deliver a world-class shopping experience. You understand everything that goes into creating an exceptional experience on the shop floor – including replenishment, cash handling, housekeeping and teamwork
• Provide exceptional customer experience by building rapport, engaging with our customers, and responding to their needs
• Stock management including unloading and unpacking deliveries of new and replenished stock, maintaining displays, and carrying out stock counts
• Processing transactions including gift vouchers, refunds, and discounts
• A proactive and flexible approach, in an ever-changing environment you know the key to success is adaptability and a positive outlook

Our Ideal candidate:

• 
  You have excellent communication and collaboration skills, and you excel when working as part of a team
• You are passionate about providing an exceptional customer experience, you can engage with a diverse audience and use your initiative to deliver results
• You are curious. You will find time to learn about our products, visitors, and processes – using your knowledge to support your team and engage customers
• You want to work in a shop that looks its best and you will take pride in maintaining high retail standards
• You have experience of working on a till and can confidently and accurately handle money
• You are flexible and happy to adapt to changes and help where needed
• You share our commitment of creating a diverse and inclusive space for visitors and colleagues
• You demonstrate Tate's values of being open, bold, rigorous, and kind

About the Role:

• 
  You must be able to work weekdays, weekends, and Bank Holidays
• The role involves processing deliveries that include unloading, moving and unpacking stock
• You will be expected to work occasional evening and early morning events

Who we are:

• Tate Commerce is part of Tate Enterprises Ltd. the trading arm of Tate. We operate retail activity across Tate’s four sites, encompassing publishing, product development, image library and licencing
• We strive to ensure our opportunities are open to all – you can read more about our commitment to Diversity and Inclusion here
• We offer great range of benefits including:
• Access to all our galleries and exhibitions, including staff previews
• Generous discounts in our shops and restaurants
• Access to a wide range of training
• Long service awards
• Employee Assistance Program
• Tate Benefits employee discount scheme
• Cycle to Work scheme

As a member of the Disability Confident Scheme, we interview all disabled applicants who meet the essential criteria for a job vacancy.

Our jobs are like our galleries, open to all.

Tate Commerce is a wholly owned subsidiary of Tate and covenants all profits to support Tate’s work and collection.