Job description
The Restaurant Manager is responsible for shift management and the operational excellence their assigned department of a single Buffalo Wild Wing’s sports bar. The Restaurant Manager will work as a member of the management team maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
RESPONSIBILITIES:
· Build positive, professional relationships with members of the community.
· Manage department staffing needs to ensure proper staffing levels are maintained; review applications, interview candidates, and training.
· Lead shift meetings and solicit feedback from team members.
· Handles shift-by-shift coaching and performance counseling and feedback of team members on as needed basis.
· Responsible for the proper submission and documentation of all guest and team member related injuries and/or incidents.
· Manage shifts to achieve sales and profit goals
· Conduct administrative manager functions and transactions.
· Ensure adherence to SERV Safe Alcohol, Food and HACCP standards.
· Conduct time punch audit daily and make corrections accordingly.
· Assist with rollouts of new company programs, policies, and procedures.
· Ensure team meets or exceeds cost of sales actual vs legitimate target.
· Other duties as assigned.
SKILLS/QUALIFICATIONS:
· Must be at least 21 years of age.
· Minimum two years restaurant management experience preferred.
· Strong written and verbal communication skills.
· Ability to work independently with minimal supervision.
· Energetic and flexible.
· Maintains a calm, tactful demeanor when dealing with difficult situations.
· Well organized and detail oriented.
· Forms strong working relationships within team.
· Must possess proper food handler and alcohol dispensing certifications.
SUPERVISORY RESPONSIBILITIES:
· Supervision over hourly employees during each shift
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Restaurant type:
- Casual dining restaurant
Shift:
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Grand Rapids, MI 49525: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hospitality: 1 year (Preferred)
- Supervising experience: 1 year (Preferred)
- Restaurant management: 1 year (Preferred)
License/Certification:
- Food Handler Certification (Preferred)
- Driver's License (Required)
Work Location: In person
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