Job description
Clinical Supervisor - LVH
Job Details:
Job Type: Full-time.
Heppner
DESCRIPTION:
The Clinical Supervisor of Lakeview Heights Secure Residential Treatment Facility plans, assigns, directs and reviews the clinical work of personnel. They ensure that the relevant Oregon Administrative Rules (OAR’s) are adhered to, monitor quality assurance, and develops and monitor treatment protocols. In addition, the position will carry a caseload and conduct comprehensive assessments, develop treatment plans and provide quality clinical care. The clinical services at Lakeview Heights, while delivered in a residential facility, fall under the scope of outpatient services per the Oregon Health Authority. As such, services fall under the outpatient section of the Oregon Administrative Rules and are included in the GOBHI (OHP) contract requirements.
SUPERVISION:
Supervision Received:
- This position is co-supervised by the Facility Administrator of Lakeview Heights and the Clinical Manager of Community Counseling Solutions. The Facility Administrator is responsible for supervising all things that are not related to the clinical functions of the position. The Clinical Manager, working under the director of the Clinical Director, provides all clinical oversight of the position.
Supervision Exercised:
- This position directly supervises all assigned clinical staff at LVH.
RESPONSIBILITIES:
- Provide clinical supervision and oversight on a daily and regular basis to assigned clinicians and Qualified Mental Health Associates. Ensure that care is of the highest clinical standards and consistent with CCS philosophy and policy.
- Ensure that assigned clinicians are apprised of current evidence based practices (EBP’s), implements EBP’s, and ensures that the agency is meeting or exceeding standards of good clinical outcomes.
- Ensure that all paperwork by the clinical staff is completed in a professional and timely manner, and provide supervision when this goal is not being met.
- Ensure that the quality of clinical work is superior and completed in a professional manner, and provide supervision when this goal is not being met.
- This position will participate in the on-call rotation at Lakeview Heights and may be asked to participate in on call rotation for crisis services.
- Ensure knowledge and application of CCS personnel policies and procedures.
- This position recruits, hires and trains new staff. They provide supervision and conduct performance evaluations. They follow policies for employee discipline and termination when necessary. Works to resolve conflict as appropriate and provides positive leadership.
- When necessary, in consultation with Facility Administrator, Human Resources Specialist and/or the Executive Director, engage in disciplinary actions.
- Report all cases of abuse or neglect to the proper agency, or ensure that all cases are reported. Provide follow up and completes all investigative reports when required, as well as implementing safety plans.
- Initiate holds, provide civil commitment investigations, and work with the hospitals, case workers and the state and other individuals/agencies for all individuals in the civil commitment process.
- Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by other community partners.
- This position will maintain a caseload. This position will provide quality individual, group and family counseling services. Ensure that all paperwork is professional and timely.
- Follow the grievance process for consumer complaints and work diligently to resolve complaints.
- Ensure that the agency is meeting or exceeding all of the requirements for the relevant OAR’s, as well as the clinical contractual requirements as required by Greater Oregon Behavioral Health (GOBHI) and other mental health organizations.
- Ensure that clients are scheduled in a timely manner.
- Work with the Assistant Administrator for ensuring clinical staff coverage by overseeing vacations, sick leave, training, etc.
- Work with contracted prescribers to put together schedules and ensure that the service delivery is well coordinated for prescribers and the customers they see. Consult with prescribers to coordinate medical treatment.
- Work with Quality Assurance Coordinator to ensure that clinicians are meeting quality assurance standards.
- When requested, participate in internal administrative meetings. Hold regular clinical staff meetings.
- Communicate with members of the public to inform the public about our services, and speak with groups about our services and/or specific areas of mental health and alcohol/drug programs.
- Serve on various boards or committees in the community as it relates to program services.
- Assist and work with the Facility Administrator in ensuring that all operations of the equine assisted therapy program are functioning suitably and needs are met. Will provide directives to the program.
- Transport clients as needed.
- Other duties as assigned.
Requirements:
QUALIFICATIONS:
Education and/or Experience:
- Masters degree from an accredited university in psychology, social work, or other human services related field and have five years of experience in the delivery of clinical services.
Certifications:
- Certified Mental Health Investigator, or ability to obtain certification.
- Certified Protective Services Investigator, or ability to obtain certification.
- If this position is not a Licensed Professional Counselor, Licensed Clinical Social Worker or a Ph. D., the position needs to obtain their Certified Alcohol and Drug Counselor certification.
Other Skills and Abilities:
- Knowledge of the diagnosis and treatment of mental illness and addictions and principles of counseling.
- The ability to use independent judgment including finely developed decision making, planning, analytical and organizational skills.
- Ability to prepare and maintain detailed and accurate records.
- Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers, and members of the general public.
- Ability to understand, interpret and apply laws, regulations and administrative rules related to mental health and chemical dependency.
- Ability to learn and implement CCS procedures, regulations and requirements with respect to procurement, budget, safety, operations and organization.
- Must be a self starter and demonstrate the ability to supervise and assign work to subordinates; ability to work effectively with other employees and the general public.
- Good organizational and time management skills are essential.
- Must be able to work with minimal supervision.
- The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality.
- Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with clients and the public. Information communicated ranges from routine/basic to complex and confidential information.
- Must hold a valid drivers license and be insurable or carry insurance for client service purposes and for travel between business offices, the community, and to attend required meetings and/or trainings. Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.
- Must have excellent typing skills, have knowledge of basic office software programs and ability to effectively use such software.
PHYSICAL DEMANDS:
- While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching.
- The employee is also regularly required to sit; talk and hear; use hands and fingers and handle or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies.
- The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus.
- The employee should possess a valid driver’s license for vehicle travel when working on behalf of the agency.
- When serving in the on-call rotation, employee may be required to perform on less than optimal amounts of sleep.
WORK ENVIRONMENT:
- Work is performed in an office environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings.
- However, the employee also will be required to work in the communities, homes and other living environments, of the clients we serve. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain.
- This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office.
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