REPO Plus Claims Adjuster

Full Time
Carmel, IN
Posted
Job description
The REPO Plus Claims Adjuster is responsible for managing daily new assignments and managing REPO Plus inventories up to and exceeding 400 files. The position will review insurance policies and claim documentation to investigate the potential of coverage on damaged vehicles for a variety of lenders. They will direct all related claim activities including coverage investigations, claim history investigations, estimate and appraisal requests/reviews, as well as the eventual payment or rejection of the REPO Plus claim by an outside insurance carrier (OIC).
  • Job Duties and Responsibilities:
REPO Plus File Handling and Recovery (90%)
  • Responsible for managing the receipt of new claim assignments as well as managing pending inventory assign to them including:
    • Initial review of new assignments for potential insurance coverage
    • Identifying opportunities for the following:
      • Coverage investigation
      • New claim reporting to carriers
      • Estimate/Appraisal creation and review
      • Prior claim history investigation
    • Demand creation and delivery to outside insurance carriers (OICs)
    • Timely follow up with OICs on payment or rejection of REPO Plus claim files
    • Escalation on rejected files as necessary
  • Must meet individual QA targets as set by REPO Plus management
  • Must meet individual Recovery targets as set by REPO Plus management
Client Engagement and Response (10%)
  • Will answer any direct client inquiries as received in a timely fashion. This may include questions about recovery, insurance and title situations, cycle times, etc.
  • May interact directly with a client as it relates to day to day operational workflows or as stipulated by a client
  • Qualifications (Education, Experience, Certifications & KSA):
  • High School Diploma or GED required
  • Associate’s degree, or Vocational or Technical School Degree required; or equivalent combination of education and experience
#LI-ES
#LI-ONSITE
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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