Job description
Responsibilities:
Responsibilities:
Benefits:
#RMC
At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, and employee engagement, and investing in leadership development to continuously improve the employee experience. Related values diversity in backgrounds and experiences. We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards.
Please note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
The Relocation Manager is an oversight and management role responsible for the planning, managing and directing of all aspects of the resident relocation process. Relocation may include temporary and/or permanent relocation of residents as a result of the substantial rehabilitation of a 88 unit affordable housing community. The Relocation Manager, with the assistance of two direct reports, is responsible for acting as a liaison between management, ownership, development, construction, moving vendors and residents. The Relocation Manager will be required to adhere to a strict construction schedule, while maintaining best in class customer service to our residents.
Responsibilities:
- Along with stakeholders, responsible for developing and executing a comprehensive plan for temporary housing residents (on-site or off-site)
- Lead a team of two team members; motivate and supervise staff, evaluate performance, and make recommendations for personnel action
- Conduct introductory apartment inspections to ensure all residents are familiar with renovation/move timeline, have packing materials, comprehend the move process, etc
- Interface and coordinate daily with construction crews, movers, packers, property manager, and regional management staff
- Interfaces weekly with ownership and development
- Review and oversee relocation budgets, process invoices and work closely with project accountant to ensure invoices are processed and paid timely
- Oversee and/or collaborate with movers, project management staff and exterior partners to keep the project on schedule and on budget
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Serves as the “face” of renovation and professionally handle inquiries/concerns/complaints from residents, community partners and elected officials
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Coordinates with management and construction on the preparation and distribution of resident notices, memos, and other resident communication
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Establish priorities for the renovations and make recommendations for physical improvements to owners as identified
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Provides quality control and punch list services prior to resident move-in
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Special projects, as assigned
Compensation:
$75,000 - $95,000 / Year
Benefits:
- Personalized Health Care: Multiple medical, dental, and vision plan options;
- Financial Benefits: Competitive salary and incentive packages; 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
- Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
- Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
- Past project management experience a plus
- Past experience in residential management, residential moving or construction desired
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Must be organized and detail oriented
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Must possess a player-coach mentality; this is a lead by example role, not purely supervisory
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Must be a problem solver that thrives in a fast-paced environment
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Proven experience in customer service management is essential
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Excellent communication skills are required
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Ability to multi-task and think on your feet
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This role requires a flexible work schedule and may include nights and weekends
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This is a fast-paced job which requires the ability to stand for long periods of time, lift and carry up to 25 pounds, climb several flights of stairs as well as significant walking around a scattered site location.
#RMC
#SOCAL
Overview:
Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.
At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, and employee engagement, and investing in leadership development to continuously improve the employee experience. Related values diversity in backgrounds and experiences. We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards.
Please note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Related is an Equal Opportunity Employer
Related will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy
#RMC
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