Job description

Are you passionate about customer service, building relationships, marketing – all while having purpose behind your work for the senior population?

Earn $85 - $95K a year, DOE!

Full-time, salaried position!

Leadership Opportunity!

A Relationship Manager with Koelsch Communities is responsible for marketing to health care providers by developing and maintaining relationships. Goals include generating continued interests and inquiries for the Koelsch campus and consistent contact though promotions of the “quick turnaround” assessment program.

BENEFITS

• Health, Dental, Vision, Life, Accident, and other insurances (pay as low as $45 per pay period!)
• Receive $900 annually paid into your HSA account
• Employer HSA Contributions
• Earn $500 through our referral program
• Paid Vacation, Sick Leave, and Holidays
• Work/Life Balance, consistent/flexible schedules
• Opportunity for growth within the organization
• Achievement Awards
• Complimentary meal during scheduled shift

RELATIONSHIP MANAGER RESPONSIBILITIES

• Develop and maintain constant contact with key influencers and local resources within the professional market
• Establish and build relationships through networking opportunities
• Provide service to the local areas through educational presentations by utilizing other Koelsch team members and attendance at other special events
• Strategize and be creative in suggesting new marketing ideas and development of new and existing referral relationships
• Provide immediate follow-up on all healthcare referral leads and contacts
• Coordinate with each community sales team to plan and carry-out short and long-term goals
• Regularly, as schedule and location allow, joins residents as an escort to physician or ER visits, leveraging the opportunity to build trust with physician, hospital, and care staff
• Assists the Executive Director and Director of Nursing in quickly assembling the healthcare partners and tools necessary to help hospitals quickly discharge our residents back to us

RELATIONSHIP MANAGER QUALIFICATIONS

• A licensed Registered Nurse (RN) or Social Worker in the state of Washington
• Ability to communicate effectively both verbally and in writing
• Ability to problem-solve, resolve conflicts and make decisions with sound reasoning, good judgment, and critical thinking skills
• Self-motivated with the ability to time manage tasks and work with little direct supervision
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with the residents, personal, and support agencies
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the community

COVID-19 RESPONSE: CONTROL AND PREVENTION

• Our Staff and resident vaccinations exceed CDC study percentages.
• Completed over 100 vaccine clinics to date, giving nearly 5,000 COVID-19 vaccines.
• Screening of EVERY person who enters a community for temperature, symptoms, travel history, and known exposure.
• Frequent and routine aerosol misting of viral disinfectant in the community.
• Installation of air purifiers throughout the community.
• Installation of ultraviolet sanitation stations at the entrance of many communities.
• Routine infection control training for staff and essential visitors.
• An increase of both food and PPE stock.
• Working with local and state health departments.
• Continuously evaluating conditions and making improvements to our COVID-19 prevention and response.

ABOUT KOESLCH COMMUNITIES

We are third generation, family owned, and operated. Koelsch Communities operates nearly 40 communities in eight states, with multiple new communities in development. Koelsch has led the Senior Living industry for over 60 years, delivering world-class customer service, home craftsmanship, and unprecedented amenities. Koelsch Communities strives to provide a positive, rewarding, and enjoyable environment to all of its employees and residents. After all, the common purpose at Koelsch Communities is: To create happiness by providing the finest living experiences anywhere.

Koelsch Communities is an equal opportunity employer and these protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions/demotions, training, and any other career development programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status (physical or mental), family medical history, genetic information, political affiliation or any other non-merit-based factors.

Key words: Community relations, memory care, assisted living, retirement, established company, sales, DCR, networking, outreach, senior housing, director of sales, relationships, director of sales, veteran, military spouse

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