Regional Manager

Full Time
Inland Empire, CA
Posted
Job description

About us

The Camp Transformation Center is a rapidly growing fitness franchise with multiple locations across the United States. Our mission is to inspire, motivate and transform lives through our unique fitness programs and dedicated coaching staff. We pride ourselves on creating a positive and welcoming environment for our members and strive to help each individual achieve their fitness goals.

We are seeking an experienced Regional Manager to oversee the daily operations of our three Camp Transformation Center locations. The successful candidate will be responsible for ensuring that each location is running smoothly, meeting revenue targets, and maintaining high levels of customer satisfaction. This position requires a hands-on approach and the ability to manage multiple tasks and projects simultaneously.

Responsibilities:

  • Oversee the daily operations of our three Camp Transformation Center locations, including filling roles when they become vacant and working roles that are vacant until a person is hired.
  • Develop and implement policies and procedures to ensure consistency and compliance.
  • Create and manage budgets, revenue targets, and expense forecasts to ensure that profits are growing.
  • Monitor and analyze key performance indicators to identify areas for improvement and growth and ensure that all locations are within the top 15% of the franchise.
  • Develop and implement training programs for staff to ensure they are delivering high levels of customer service.
  • Handle customer complaints and resolve issues in a timely and professional manner.
  • Participate in marketing and promotional activities to increase brand awareness and attract new members.
  • Collaborate with other departments to ensure smooth operations across the organization.
  • Hire and train new staff members and ensure that all staff members are performing to the best of their abilities.
  • Conduct regular performance evaluations of staff members and provide feedback and coaching to ensure they are meeting their goals.
  • Manage staff schedules and ensure that all locations are adequately staffed at all times.
  • Ensure compliance with local, state, and federal regulations.

Qualifications:

  • Bachelor's degree in Business Administration, Management, or a related field.
  • Minimum of 5 years' experience managing multiple fitness locations.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft Office Suite and other business software.
  • Knowledge of fitness industry regulations and standards.
  • Ability to work independently and as part of a team.
  • Passion for fitness and helping people achieve their fitness goals.

If you are a highly motivated, results-oriented individual with a passion for fitness and experience managing multiple locations, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Pay: $69,471.00 - $78,829.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Signing bonus
  • Tips

Application Question(s):

  • What is your experience managing multiple fitness locations?
  • Can you provide an example of a time when you had to fill a vacant role at one of your fitness locations? How did you go about finding and hiring the right person for the job?
  • What strategies have you used in the past to increase revenue and profits at your fitness locations?
  • How do you prioritize and manage competing demands across multiple locations and responsibilities?
  • How do you approach staff training and development to ensure all employees have the necessary skills and knowledge to excel in their roles?
  • What steps do you take to maintain positive relationships with franchise owners and other stakeholders?

Experience:

  • Regional Manager: 2 years (Required)

Language:

  • Spanish (Preferred)

Work Location: In person

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