Job description
Work type: Staff
Senior management: Innovation Campus
Department: Innovation Campus
Location: Arlington, Virginia
Categories: Administrative / Clerical
Job Description
The Receptionist position will be the first point of contact for visitors to the Virginia Tech Research Center – Arlington (VTRC-Arlington) as a direct report to the Senior Director for DC Region Building Operations with a dotted line to the Executive Briefing Center manager. It is a highly visible position that interfaces with individuals within and external to the university. This is a critical role for VTRC-A requiring punctuality, professionalism, and reliability. In addition, he/she must be organized, have strong interpersonal skills, and provide outstanding customer service. He/she must also be comfortable managing the reception area.
Responsibilities include:
- Manage the reception desk and adjacent spaces by opening and closing the public reception area, handling mail and package distribution (including campus mail shipments), tracking lost packages for designated units, maintaining a clean and professional work environment, etc.
- Greet all incoming visitors and connect them with building tenants, answer the telephone, refer callers as appropriate, issue guest fobs in-line with building policy, and provide general information.
- Serve as the primary contact for scheduling conference rooms on floors 3-6 utilizing EMS (space management system).
- Maintain and update the directories and any other assigned databases.
- Assist in the coordination of logistical support for business meetings and events hosted in the Executive Briefing Center (2nd floor meeting space) as needed and as directed by the Executive Briefing Center manager.
- Provide administrative support including general office management, travel logistics, and scheduling for the Senior Director for DC Region Building Operations.
- Prepare reports regarding for visitors, parking validations, and other departmental information; maintain records and documentation as necessary.
- Coordinate office supply orders, assist with employee recognition activities, and assist Facility Operations Manager with room cards or other signage as needed.
- Serve as an alternate floor warden.
- Other duties as assigned.
Required Qualifications
- Demonstrated experience providing administrative support in a professional and diverse office environment;
- familiarity with MS Office Suite;
- timeliness and accuracy with the ability to manage competing priorities;
- excellent customer service skills and the ability to maintain composure and confidentiality.
Preferred Qualifications
- Experience providing front-line support in an office and/or university setting;
- experience composing/editing correspondence and reports with attention to detail;
- experience with data entry and database updates;
- experience with meetings and event support.
Pay Band
3
Appointment Type
Regular
Salary Information
$40,000 - $50,000; commensurate with experience
Review Date
June 5, 2023
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Maura Gardner at maurag@vt.edu during regular business hours at least 10 business days prior to the event.
Advertised: May 13, 2023
Applications close: June 4, 2023 Eastern Daylight Time
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