Job description

Hello. Thank you for taking the time to explore this opportunity! Tennacity is an emerging and inclusive tennis and lifestyle brand. We have an array of tennis programming, events, equipment, apparel, and services that we offer for sale. We also fully operate and manage two public tennis facilities in West Hollywood. We are looking for responsible receptionists to manage our front desk on the site of our 7 court tennis facility at Plummer Park and roof top facility at West Hollywood Park.

Required Work Experience:

• Experience working in a professional setting
• Retail experience preferred.
• Tennis knowledge, previous work at a tennis center is helpful but not required.

Skills:

• Clear and effective sales, organization and communicative skills- friendly, professional and service oriented attitude
• Light computer related knowledge and ability to bring a laptop
• Ability to effectively and proficiently work in a team-oriented job setting.

Responsibilities:

• Sales of programming, events, tennis lessons, merchandise, apparel, and sundries through our point of sale system.
• Familiarization with the Tennacity brand, website, products, services and staff members and enthusiastically guiding the customer to the applicable product or service.
• Opening, closing, and neatly maintaining our shop while on duty according to our operation manual.
• Effectively utilizing our court booking system, scheduling, and selling court time for tennis players.
• Wearing a visible piece of Tennacity apparel while on the job site (provided free of charge).
• Familiarization with the tennis facility rules and regulations, tennis pro rates, program prices.
• Following all instructions in our shop operation and reception manual.
• Gracefully working alongside our team members and the various City of West Hollywood staff members, security teams, and recreational ambassadors.
• General tennis court maintenance.

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Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Health insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)

Work Location: One location

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