Job description

About Us

About Foundever ™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Job Summary

SUMMARY OF RESPONSIBILITIES

Welcomes and greets visitors, applicants, clients, and associates.

Answers and routes any calls received through the main switchboard.

Supports the recruiting and employment process, initiates applicants participation in the online job application, pre-employment testing, and related screening tasks as directed.

May manage mail services, supply procurement, and provide a variety of administrative duties to support the site and the HR team.

POSITION QUALIFICATIONS:

Demonstrated ability to greet all visitors in a positive, welcoming and courteous manner.

Ability to multitask and be attentive to detail while using basic working knowledge of general office equipment and administrative practices.

Efficient ways of routing/resolving specific calls and visitors.

Quantity and maintenance of supply orders.

Organization of reception area.

Advise job applicants of the general process.

WORK EXPERIENCE

Six months or more experience in a reception, secretarial or administrative support position in a customer service environment

Basic typing/computer skills required with knowledge of MS Office products preferred

Education

High school diploma or equivalent

About Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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