Receptionist
Job description
OVERALL PURPOSE AND RESPONSIBILITIES
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Directs visitors by maintaining employee and department directories; giving instructions. 'Maintains security by following procedures; monitoring logbook and electronic signing in. -
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation. -
Maintains a safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. -
Contributes to team effort by accomplishing related results as needed.
Receptionist Skills and Qualifications:
Physical Demands
General
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To participate in training in order to reach the required standards in the post to include hygiene, health and safety, fire practices etc.
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To ensure confidentiality of all information relating to residents and Dumont Center.
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To act in a responsible and professional manner at all times.
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To build effective relationships that are respectful and supportive with residents, visitors and other staff.
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To welcome new temporary and permanent staff and assist with their orientation as directed.
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To attend and contribute to staff meetings as required.
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To comply with the Dumont Center Dress Code at all times.
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To comply with the Dumont Center policies and procedures relating to Equal Opportunities.
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To implement the Dumont policies, procedures, codes, and initiatives to include customer care and health and safety.
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To adhere to the Dumont Center quality systems following the procedures as appropriate and as laid down in the procedure manuals and other guidance material.
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To provide the highest quality service, incorporating best standards and practices, and to work to continually improve standards promoting Dumont Center.
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To undertake any other duties that might reasonably be required.
SAFETY
Must wear all required PPE properly when required.
Conduct him/herself in a safe manner.
Must keep the area around your workstation clean and free from dirt and debris.
QUALIFICATIONS:
This position description is not intended to be all-inclusive. The incumbent may be required to perform other duties as required by the position and/or department supervision. No job description can cover every issue which may arise within the post at various times and the post holder is expected to carry out other duties from time to time which is broadly consistent with those in this document.
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