Job description

Title: ADMINISTRATIVE ASSISTANT

Position Description:

Provides administrative and clerical support to the Cemetery Director

Major Areas of Duties:

· Manage multi-line phone system, answer calls and transfer as required.

· Interact with families and assist with routine customer service requests

· Funeral order intake and processing as required.

· Processes post service paperwork

· Opens and processes mail

· Posts obituaries to website

· Prepares and mails mass cards

· Monitors Nexus for correct input

· Monitors and orders office supplies and postage

· Maintains the filing system

· Prepares designations, allotments, and Medicaid letters

· Assists with special programs, events, and quarterly masses

· Prepares programs for quarterly masses and other special events

· Prepares correspondence and other documents as needed

· Participates in decoration and annual appeal programs

· Performs other duties as required to support and further the mission of Albany Diocesan Cemeteries.

KNOWLEDGE, SKILLS AND ABILITIES:

· Demonstrates reliable, responsible, and dependable in fulfilling obligations.

· Exhibits pleasant but task oriented with others on the job and displaying a good-natured, cooperative attitude.

· Ability to honor and maintain confidentiality.

· Attention to detail and thorough in completing work tasks.

· Ability to work collaboratively with co-workers.

· Maintains composure, keeping emotions in check, controlling anger and avoiding aggressive behavior, even in difficult situations.

· Exceptional communication skills, both oral and written.

· Ability to identify and manage priorities.

· Exhibits confidence, ambition, self-motivation, and the ability to work independently.

· Exhibits keen problem solving and listening skills.

· Strong proficiency with Microsoft Office Suite, including MS Excel.

· Willingness to work primarily in an office environment.

· Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

· Knowledge of and respect for the teachings and traditions of the Roman Catholic faith.

REQUIRED EDUCATION:

High School diploma or equivalent is required, associate degree or equivalent experience preferred.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• Monday to Friday

Work Location: In person

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