Real Estate Credit Solutions Representative - Berrien Springs/Hybrid Work Eligible (Full-Time)
Full Time
Berrien Springs, MI 49103
Posted
Job description
We’re here to make sure you understand the job responsibilities, but we also think it’s important for you to get to know our culture and values so you can begin living your “I Am Honor” story on your very first day.
So, who are we? Team Honor is made up of outgoing, positive, friendly and highly experienced individuals that pride themselves on putting the member first to “Provide Solutions for Your Financial Success”. We also live each day by our core values: Respect, Integrity, Truth, and Fairness. It’s no accident that we stick a giant smiley face on everything that is Honor, we are genuinely happy to help. We wear jeans because we’re not afraid to jump in to do the work with our members and we look forward to the next time we can volunteer in our community. Come Be Part Of It!
If you enjoy building relationships, managing multiple priorities, advocating for members, and being part of a great team, this is an opportunity where you will grow and develop. If you have drive, determination, and a background in real estate, we are looking for you!
Real Estate Credit Solutions Representative - Berrien Springs (Full-Time)
SUMMARY:
- Responsible for performing timely collections of past due real estate and secondary market loans.
- Work with secondary market guidelines to find solutions to mitigate losses of delinquent real estate loans.
- Assist with Real Estate, Home Equity, Business Lending, Collections, Loan Counseling, Foreclosures, Bankruptcy and other areas as needed.
- Communicate with members to determine reason for delinquency.
QUALIFICATIONS:
COMMITMENTS TO LIVING "I AM HONOR":
- Act with Urgency and Care - Be the person "they" call first. (aka "I got a person")
- The Platinum Rule - Treat others the way they want to be treated.
- Make the Connection - Genuinely welcome everyone. Provide a "WOW" experience. Engage and make their experience memorable.
- See a Need, Fill a Need - Needs may be known or unrealized. Help others dream bigger.
- Reason over Rules - If a process prevents you from filling a need, take action and challenge the process to make it better.
- Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
EDUCATION/CERTIFICATION: Two-year college degree in Business or related field is required. Bachelor's degree is preferred; or equivalent combination of training and work experience.
REQUIRED KNOWLEDGE: Experience working with Freddie Mac, Fannie Mae and FHA portfolios. Knowledge of collection policies, procedures and related laws and regulations.
EXPERIENCE REQUIRED: Three to five years of similar or related experience, including preparatory experience.
SKILLS/ABILITIES:
- Must have demonstrated ability to keep finances in order.
- Ability to calculate figures and amounts, such as discounts, interest, percentages, etc.
- Significant level of trust, credibility and diplomacy.
- Effective communication skills necessary for in-depth conversations with members and vendors.
- Ability to motivate, influence and educate others on matters of significance.
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