Job description
TD Description
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Job Description
Provides leadership and direction to less experienced staff
Leads and executes more complex projects to attain company and/or department objectives which require directing the work of others
Identifies opportunities for process improvements to advance service quality and/or streamline functions
Recommends and implements department training needs
Maintains and develops expert knowledge of company and/or department systems; assists with system implementation/conversion and consults with management as needed
Coordinates quality control and/or compliance activities
Creates manuals, reports and documents and make updates as needed
Participates in special projects and performs additional duties as assigned
Develops, recommends, facilitates and/or coordinates Employee training
Monitors Employee and/or division performance to ensure compliance with department and/or company standards
Contributes to a positive, ethical and respectful working environment and communicates openly with others
Models company culture internally and externally
Participates in meetings and coaching sessions
Keeps staff informed of any procedural changes or enhancements
Provides support to department leadership in performing trend analysis, information gathering, performance feedback and related activities
Job Requirements
5+ years related experience required
Excellent written and verbal communication skills
Proven time management and organizational skills
Strong computer skills
Must be able to work flexible hours, including possible evenings and weekends
Proven problem solving skills
Excellent interpersonal skills
Proven ability to work as an active participant in a team as well as independently
Experience in a unpredictable and fast pace environment
Proven ability to be detail oriented
Strong leadership skills
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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