Job description

This Job is located in Colusa. Applications on Indeed will not be accepted. Please apply at: https://www.governmentjobs.com/careers/countyofcolusa

Salary

$20.01 - $36.26 Hourly
$3,469.00 - $6,285.00 Monthly
$41,628.00 - $75,420.00 Annually

DEPARTMENT: Sheriff's Office

OPENING DATE: 03/07/2023

CLOSING DATE: 03/28/2023

DEFINITION & DISTINGUISHING CHARACTERISTICS:

The Colusa County Sheriff's Office seeks a Dispatcher/ Dispatcher Trainee to join our amazing team and make a meaningful impact on the community we serve. In this position you will be preforming a variety of dispatching duties for emergency and non-emergency calls; dispatches necessary units to calls for service; and operates a variety of communication equipment including radio, telephone, and computer systems; performs a variety of general support duties related to dispatch activities including jail detention duties, record keeping, typing and filing.

Selection Procedure

The following is a tentative schedule of event that will occur as part of the selection process:

• Applications will be accepted on a continuous basis
• Screening for minimum qualifications
• Post Entry-Level Dispatcher Selection Test
• Oral Interviews
• Background Investigation and Psychological Exam
• Medical Exam

WHY I SHOULD CHOOSE TO WORK FOR COLUSA COUNTY:

• Work/life balance
• Fun and dedicated staff with a family atmosphere!
• Rewarding work. Colusa County is a safe community. You will have the satisfaction of knowing that your works contributes to keep it that way.
• Competitive salary commensurate with education and experience
• Excellent benefit package, including fully PAID health insurance and a generous retirement benefit (3% @ 60 for Classic Members or 2% @ 62 for New Members); that means a lifetime paycheck upon retirement!
• Colusa County’s residents enjoy the best of both worlds: ready access to major metropolitan areas while taking advantage of affordable housing associated with the area’s friendly, small-town environment
• The region is blessed with sweeping mountain vistas, open space, and clear skies
• Did we mention? No traffic! The only downside to this is that you will need to come up with a difference excuse if you are running late :-)

If you are ready to make a difference in our community, don't miss this great opportunity and APPLY today!

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Colusa County is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

Supervision & Examples of Duties:

Dispatcher Trainee

Receives direct supervision from qualified dispatch and supervisory personnel, and general supervision from managerial staff. As knowledge, skills and abilities increase, trainees are expected to work with more independence, under general supervision.

Dispatcher

Receives general supervision from supervisory and managerial staff.

EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES --Important responsibilities and duties may include, but are not limited to, the following:

Receive incoming calls from the public requesting public safety or emergency service; monitor calls for the Williams Fire Department, the Colusa Municipal Fire Department; dispatch law enforcement and emergency response units as necessary; relay information and assistance requests; maintain radio contact with units in the field; relay traffic to and from other stations or agencies as required; monitor alarms and report activity as necessary.

Use a teletype computer terminal to record, modify and retrieve data including missing and wanted persons, stolen and recovered property and driver’s license and vehicle registration information; make CLETS and AMIS inquiries as required.

Record, type, and file records and other reports and materials including complaints, declarations, fingerprint cards and index cards on bookings, warrants, citations and crime reports; purge case files, warrants and booking as necessary.

Prepare, process and file civil papers including court summons, complaints, notices, claims, orders and subpoenas.

Sort, file, copy and distribute crime reports, domestic violence reports, traffic reports, citations, civil papers and petitions to appropriate parties including the District Attorney, Probation Officers, and the Superior Court.

Receive applications for various permits including gun registration; fingerprint the public needing fingerprints for licenses and employment; collect fees for services.

Assist Department staff and the public in person and by phone; mail reports requested by outside agencies; provide general information regarding Department activities, policies, and procedures.

Receive, open and distribute incoming mail to appropriate staff, departments and prisoners; collect and disburse all outgoing mail from various divisions.

Monitor the jail for emergency and security problems.

Perform related duties and responsibilities as required.

Qualifications:

The following generally describes the knowledge and ability required to enter the job and/or learn within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Modern office procedures, methods and computer equipment.

English usage, spelling, grammar, and punctuation.

Business letter writing and basic report preparation.

Principles and procedures of record-keeping security, dissemination and reporting.

Basic arithmetic.

In addition to the above, Dispatcher requires knowledge of:

Techniques of questioning for both emergency and non-emergency calls.

Ability to:

Type 35 wpm

Learn to work under pressure, exercise good judgment and make sound decisions in emergency situations.

Learn to react calmly and effectively to emergency situations.

Learn to establish priorities during emergency situations.

Learn geographic features and streets within the area served.

Learn standard of radio telecommunications receiving and transmitting procedures, rules and equipment.

Learn policies, procedures and terminology of law enforcement.

Learn methods and procedures of dispatching.

Learn and apply standard dispatching procedures and rules.

Effectively communicate and elicit information from upset irate citizens.

Perform a variety of office duties as assigned.

Maintain files and records.

Perform arithmetic calculations.

Respond to requests and inquiries from the general public.

Understand and follow oral and written instructions.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

In addition to the above, Dispatcher requires the ability to:

Work independently in the absence of supervision.

Instruct new employees in public safety dispatch procedures, policies and techniques.

Experience and Training Guidelines --Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Dispatcher Trainee: Some clerical experience.

Dispatcher: One year of responsible clerical experience preferably including frequent public contact.

Training:

Equivalent to the completion of the twelfth grade.

License/Certificate or Other Requirement

Dispatcher Trainee: Pass the Peace Officer Standards and Training (POST) Entry-Level Dispatcher Selection Test Battery within 12 months of date of hire.

Dispatcher: Completion of a POST Entry-Level Dispatcher Selection Test Battery with a passing T-score.

Supplemental Information:

Typical Working Conditions

Dispatch center environment; works with computers and dispatch radios; exposure to noise, electrical energy, unusual fatigue factors and emergency and stressful situations.

Physical Requirements

Physical: Essential and other important responsibilities and duties require maintaining physical condition necessary for sitting for prolonged periods of time restricted to immediate dispatch radio area; working closely with others; working long periods of time and irregular hours.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing: Hear in the normal audio range with or without correction.

Salary Ranges:

Dispatcher Trainee $3,469-5,693
Dispatcher $3,831-6,285

The County of Colusa is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodation to qualified individuals with disabilities. Colusa County encourages both incumbents and individuals who have been offered employment to discuss potential accommodations with the employer.

Job Type: Full-time

Pay: $20.01 - $36.26 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

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