Job description
Do you want to make an impactful, positive difference in the lives of individuals every day? Come join Holcomb’s amazing team of trained, empathetic employees!
Position: Psychosocial Coordinator
Schedule: Full Time (Monday thru Friday)
Location: Kennett Square, PA
GENERAL DESCRIPTION OF POSITION: The Psychosocial Coordinator has responsibility for the day to day functioning of his/her designated psychosocial program, as well as providing direct services as necessary. Duties include supervising program staff and ensuring that services are provided according to best practice standards that promote client recovery.
PRIMARY JOB FUNCTIONS:
- Manage all psycho-social services for behavioral health clients.
- Effectively implement program goals regarding service delivery.
- Maintain adequate staffing to ensure efficient and quality services and the maintenance of program needs.
- Provide direct supervision to program staff, individually and group-based, on a regular basis.
- Maintain 24-hour availability to program staff and management for emergency consultation.
- Provide back-up supervisory support to other programs, as needed.
- Provide direct service to clients as needed.
- Ensure all program services are compliant with recovery principles and cultural competency principles.
- Provide staff and clients with information regarding access to community resources, facilitating access as necessary. Make prompt referrals to appropriate levels of care when the program is unable to handle client needs or in crisis situations.
- Ability to supervise direct service staff in a psychosocial service program.
- Demonstrate knowledge of the basic principles and aims of counseling.
- Maintain effectiveness in providing all authorized client services and providing supporting documentation for re-authorizations, as necessary, in a timely manner.
- Obtain and submit time cards, billing forms, and all necessary clinical documentation from all staff on the established schedule. Verify the accuracy of all payroll and billing documentation prior to submission. Submit only valid and reasonable program expense reimbursement requests in a timely manner.
- Interface with the Accounting Department, as needed, to resolve billing problems that require program intervention. Ensure that program service delivery and program operating costs are within budgeted parameters. Monitor program spending and minimize all unnecessary program costs.
- Monitor an inventory of all program equipment, furnishings, and other property; reporting any need for replacement or repair in a timely manner.
- Ability to oversee the full provision of clinically indicated services.
- Maintain program in full compliance with all applicable licensing standards, contractual requirements and all agency policies. Assist supervisor in evaluating program effectiveness and developing annual program plan.
- Demonstrate knowledge of the standards and ethical principles of the best practice of the behavioral healthcare relevant to their program.
- Maintain documentation of program compliance with Performance Improvement indicators, census and other utilization data. Assist supervisor in evaluating program effectiveness and developing annual program plan. Maintain documentation of program compliance with Performance Improvement indicators, census and other utilization data.
SECONDARY JOB FUNCTIONS:
- Ability to maintain effective and efficient communication with direct supervisor. Report to direct supervisor, and other administrative staff as required, in a timely and comprehensive manner.
- Conduct regular program staff meetings and continual evaluation of program and develop strategies to implement performance improvement activities as indicated.
- Report incidents through the incident management system in a timely and effective manner.
- Maintain professional relationships with clients, payers and community support service representatives and agencies. Participate in interagency meetings and represent the agency in an effective and professional manner.
- Collect outcome data and assess efficacy of program services.
- Provide direct supervisor and the corporate office with a preliminary response to client complaints/grievances.
- Communicate HR-approved personnel disciplinary actions, as necessary, consistent with agency personnel policy.
- Maintain effectiveness in providing all authorized client services and providing supporting documentation for re-authorizations, as necessary, in a timely manner
REQUIREMENTS:
MINIMUM EDUCATION: Bachelor’s Degree in a behavioral health discipline.
MINIMUM EXPERIENCE: For staff with a Bachelor’s degree, four years of experience in the behavioral health field with at least one year of supervisory experience required. For staff with a Master’s degree, two years of experience in the behavioral health field with some supervisory experience preferred but not required. .
MINIMUM LICENSURE/CERTIFICATION REQUIREMENTS: None required
REQUIRED CLEARANCES: Pennsylvania Child Abuse clearance, Criminal clearance, and fingerprint based federal criminal history; Pennsylvania Act 33 and 34 clearance. Verification that employee is not on any Medicaid/Medicare Exclusion list.
ADDITIONAL REQUIREMENTS: Must have active driving license in the state you live in with a good driving record. Ability to write, speak, type, read, bend, lift and carry, use a computer, and sit for long periods of time. Must have ability to complete tasks with numerous interruptions, manipulate numbers, understand technical written material, lift 20 pounds, go up and down stairs, work with little direct supervision and have full awareness of environmental stimuli.
Holcomb offers a generous benefit package to all employees who work a minimum of 30 hours per week. Benefits are available the first day of a new month after completing 30 days of employment. Health insurance, including medical, dental, and vision are included. Paid holidays in addition to earned paid time off, 403(B) with company match, and 1 year salary of life insurance is available as well. Some benefits are available to employees working between 25-29 hours per week.
Holcomb Behavioral Health Systems is an Equal Opportunity Employer! Holcomb personnel policies, procedures and practices prohibit discrimination on the basis of race, color, religion, creed, handicap, ancestry, national origin, age, gender, sexual orientation, veteran status or any other protected class. Employment opportunities shall be made available for qualified handicapped applicants and reasonable accommodation shall be made to meet the physical or mental limitations of qualified applicants or employees.
Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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