This position can be work from home anywhere in the United States. Must be willing to work an EDT schedule.

This exciting role is a fast paced healthcare provider support role, intended to support improvement of provider data for our Medicaid provider network.

• Responsible for researching provider data inconsistencies and making outreach to providers to request and/or verify the provider data.
• Responsible for submitting needed changes to the load team for system updates to occur.

Pay Range
The typical pay range for this role is:
Minimum: 17.00
Maximum: 27.90

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

• 2 years experience working in Provider Relations, Provider Operations or network support of provider contracts and data
• 6 months of call center or customer service experience
• Strong communication skills
• Ability to research provider data in multiple systems and tools
• Strong Microsoft Excel working knowledge and experience
• Demonstrated success prioritizing work and the ability to multi-task in a fast-paced environment.

Preferred Qualifications

• Experience with QNXT systems
• Medicaid Knowledge

Education

• Bachelor's degree or equivalent and relevant experience preferred.

Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.