Ready to take the next step in your career? Maybe you’re looking for advancement opportunities, a better work-life balance, or just something new and exciting.

At Pekin Insurance, we strive to go Beyond the expected® in everything we do.

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POSITION OVERVIEW

The Property Representative investigates, adjusts, and settles first party property desk claims. The incumbent determines coverage and damages, and exercises independent discretion and judgment on claim handling. This position requires the employee to handle desk claims across multi-jurisdictional territories. The incumbent would handle catastrophe claims from the desk.

ESSENTIAL JOB FUNCTIONS

• Investigates Personal Lines and Commercial Lines first party property desk claims for losses presented by insureds
• Reviews facts of the loss and investigates the loss to determine covered damage and write estimates
• Documents investigation of losses and keeps file records
• Uses discretion and independent judgment in paying losses after damages and liabilities have been established
• Pays the loss after damages and coverages have been established
• Explain coverages, scopes of loss and estimates to gain understanding from insureds and other parties
• Member of the claim catastrophe team
• Attend training to further first party property knowledge as required by management
• work evenings, nights, and/or weekends as necessary
• Performs other duties as assigned

EDUCATION & EXPERIENCE

Required

• Associate degree or relevant experience
• Typically requires 1+ years’ experience

Preferred or Specialized

• Bachelor’s degree preferred

CERTIFICATIONS & LICENSES

• Associate in Claims (AIC) preferred

KNOWLEDGE, SKILLS, & ABILITIES

Basic ability to:

• listen, define, write, explain, and interpret ideas and policies
• handle difficult and stressful situations with professional composure
• analyze, organize, and prioritize work while meeting multiple deadlines
• work comfortably in a fast-paced work environment
• work as a team member and follow directions
• process and handle confidential information with discretion
• define problems, collect data, establish facts, and draw valid conclusions

Basic skill in:

• completing assignments accurately and with attention to detail
• Basic knowledge of:
• technology and software relating to insurance claims and adjusting
• Requires good basic but advancing knowledge of property construction