Job description

Who We Are

Imosphere provides pioneering technology solutions to the health and social care sector. We build software that powers research and improves lives. Our software is used across multiple territories and domains - from Scotland to California, from mental health to cancer research.

We’re an SME of approximately 45 people headquartered in Nottingham. We’re passionate about building great software that improves people’s lives. Our vision is to make health and care profoundly better by bringing people’s information to life. Our software has accelerated cancer research, enabled people to access care services, and helped those most in need.

What We Are Looking For

We’re looking for a Project Support Officer to join us, to provide administrative and project support for both our Delivery Team and our Information Security Team.

We want someone who is self-motivated, analytical, inquisitive, and has excellent communication and presentation skills. We’re looking for a Project Support Officer who is proactive and organised, with the ability to meet tight deadlines and remain calm under pressure. This role may suit someone interested in becoming a project manager in the future.

Details of The Role

This Project Support Officer position is a full time, permanent role and it is available as either Nottingham office-based, remote (UK) or a hybrid model where you can choose the right amount of time in the office for you. We support flexible working in many forms - as well as a flexible workday, we support condensed hours, 9-day fortnights and part-time (where appropriate).

Key responsibilities

Supporting the Delivery Team with children’s social care and education project implementations.

• Complete actions from project meetings
• Follow up with key customer contacts regarding outstanding actions
• Use the appropriate channels to communicate with external and internal stakeholders
• Support with data collection and testing activities
• Administrative tasks (e.g., writing up meeting notes, booking meetings, co-ordinating tasks)
• Collate and analyse data in excel, and support report writing

Supporting the Information Security Team with the administration of the company’s information security management system (ISO27001 & Cyber Essentials).

• Working to support the achievement of our ISMS objectives
• Review and maintain IS policies, procedural documentation and project risk assessments
• Support with reporting and management of information security events and issues
• Coordinate employee information security training
• Support with the internal audit programme
• Support with quality assurance tasks for business documents

Knowledge

• Knowledge in children’s social care or education
• Knowledge of information security standards
• Good understanding of recent project management best practices

Security Standards & Data Protection

• Maintain awareness of latest data protection and security threats
• Follow internal information security procedures and identify potential omissions through the appropriate channels
• Raise information security incident reports following the company’s incident reporting process

This job description sets out the scope of the role, together with the main duties of the post at the date when it was completed. It does not include or define all tasks which the post holder may be expected to carry out.

Duties may vary from time to time without changing the nature of the post or the level of responsibility. The post holder may also be required to carry out any other duties as required by their Line Manager.

Key Skills, Experience and Behaviours

Essential

• Able to maintain confidentiality
• Proactive and organised, with the ability to meet tight deadlines and remain calm under pressure
• Credible, confident and articulate, with excellent communication and presentation skills
• Personable and approachable, with an enthusiastic and motivational nature and an overall passion for excellence
• Excellent attention to detail
• Comfortable feeding back suggested changes to senior members of the team.
• Analytical and inquisitive, with the ability to solve problems quickly, efficiently and completely
• Able to work independently but also as part of a team
• Able to maintain determination and performance under pressure
• Experience of supporting projects in an administrative capacity
• Able to use Microsoft Office to a high standard
• Willing to travel within the UK as required

Desirable

• Experience with Information Security (e.g. ISO27001 or Cyber Essentials)
• Background/Knowledge/interest in health, social care and/or education sector with awareness of current national policies
• Educated to degree level
• Experience in delivering training through face-to-face training, updating e-learning solutions, and recording training videos

Salary and Benefits

• Salary - £28,000 to £32,000
• Annual leave - 33 days of annual leave including England bank holidays and Christmas Shut Down Period. Additional buy/sell holiday scheme.
• Equipment and software - The right tools for the job. We'll provide everything that you need to do your job.
• Training budget - £1000 professional development budget each year - owned by you for use on courses, conferences, books or magazines. It's yours to further your development.
• Flexible hours - Set your own schedule either side of our core hours (10am to 3pm). Want to work condensed hours, a 9 day fortnight? - all possible.
• Flexible location - At home.. A coffee shop.. A cabin in the woods.. Our offices based in Nottingham's city centre. Work wherever suits you best.
• Social events - Company run social events including summer social and festive fun days.
• Income Protection Insurance cover for 50% of your salary if you are on long-term sick.
• Savings and freebies - Get discounts at lots of retailers with our Perkbox membership.
• Private healthcare - Get cashback on dental and optical treatments, and more.
• Maternity/paternity/adoption pay - We offer a matched statutory maternity/paternity/adoption leave payment.
• Pension scheme - We match your contributions up to 6%

Interview Process

• First stage interview via MS Teams with Talent Acquisition Manager
• Second stage interview via MS Teams to include task, test or activity with Senior Solutions Consultant and Information Security Officer
• Third stage interview via MS Teams with the Chief Operating Officer, and the Delivery Team Manager.

Job Types: Full-time, Permanent

Salary: £28,000.00-£32,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Employee discount
• Flexitime
• On-site parking
• Referral programme
• Sick pay
• Store discount
• Wellness programme
• Work from home

Schedule:

• Monday to Friday

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