Job description

Project Manager

Location: Austin, TX—#LI-Remote

mdf commerce Inc. is a dynamic and fast-growing company, with a team of over 800 experts that are developing B2B solutions for today’s digital commerce needs. We are a global leader in the development of a broad set of software-as-a-service (SaaS) solutions that optimize and accelerate commercial interactions between buyers and sellers. Our platforms and services empower businesses around the world, allowing them to generate billions of dollars in transactions on an annual basis.

Working in the eprocurement sector for our Periscope product, the Product Management team is currently looking for a Project Manager. In this role, the Project Manager will manage the implementation and upgrade of solutions for clients. This encompasses supporting the sales process through the project completion, closeout and ongoing account management, using industry standard methodologies and processes. The position will provide high-quality professional services to enable the highest quality business solutions for clients.

Main responsibilities:

Primary Duties & Responsibilities:

· Establishes collaborative and effective working relationships with clients and 3rd party resources with common goals and success criteria;

· Leads multi-organization, cross-disciplinary project teams to meet the project goals, project dependencies, budgets and schedules;

· Provides day-to-day guidance and support to project team members;

· Actively identifies project risks and develop risk mitigation solutions in areas such as stakeholder engagement/support, client change leadership, client resourcing, project scope, project schedule and budget/revenue recognition;

· Develops advanced knowledge of product functionality and potential usage/configuration solutions for clients;

· Performs process-focused analysis of client procurement/purchasing processes and develops appropriate software functional design recommendations to be used in solution design sessions with clients;

· Prepares and updates project plans, schedules, revenue forecasts and customer status reports;

· Communicating with clients throughout the project lifecycle to properly manage the client relationship and deliverable expectations;

· Acts as customer liaison between client and internal departments (e.g., Product Management, Infrastructure, Development, etc.) during the implementation project;

· Travel required (50%).

Secondary Duties & Responsibilities:

· Provides oversight and/or delivery of training services to client stakeholders;

· Provides oversight and assistance with client UAT for both software and related interfaces;

· Provides personalized developmental support services to project staff including goal setting, coaching, mentoring, feedback delivery, etc.;

· Contributes to and collaborates on internal Services group and company initiatives such as the development/modification of services project standards and development of company-wide strategic initiatives.

Desired profile:

· Strong listening, facilitation and presentation skills;

· Excellent customer service and communications skills;

· Strategic thinking and analytical skills required;

· High attention to detail and action oriented;

· Professional and technical writing skills required;

· Ability to effectively communicate with stakeholders at all levels of the organization;

· Ability to work within stringent timelines and to collaborate across departments to achieve results;

· Ability to prioritize multiple tasks effectively;

· Ability to work independently;

· Self-starter with ability to research and learn both system and process independently;

· Extensive experience with the Microsoft Office suite: particularly Word, Excel and PowerPoint;

· Broad knowledge of public sector and/or higher education organizations, political environments, operations, people and systems based on career experience (as an internal employee or external consultant) preferred;

· Procurement and Contracts experience preferred;

· Excellent knowledge of project management tools and methodologies (e.g., PMBOK, Smartsheet, Agile);

· Ability to manage teams/projects and bring them to success.

Qualifications:

· Bachelor’s degree in Business or related field preferred;

· Project Management Professional (PMP) certification required;

· 3+ years of experience managing IT solution implementations, upgrades or support projects;

· Experience managing to deliverables and milestones: on time/within budget/meeting business needs;

· Proven experience with software implementation projects of similar size and scope.

Our offer:

· A flexible work schedule (40 hours/week);

· Work from home, no minimum number of days in the office will be imposed;

· Work equipment provided while working from home;

· Competitive benefits, 401K, and compensation programs;

· Flexible paid vacation, personal, and sick days off;

· Closed office during the holidays - Paid vacations between Christmas and New Year’s Day.

mdf commerce: who are we?

A well-established Quebec company since 1996, we are experts in the development and operation of electronic business networks.

With 800+ employees in Canada, the United States, Europe and China, mdf commerce strives to provide a work environment that focuses creativity, flexibility and collaboration.

How do we do it?

We hire motivated, passionate team players who aren’t afraid to roll up their sleeves and who take pride in contributing to a common goal.

The position to be filled is within the eprocurement team and more specifically on the following product:

Periscope Holdings Inc. is a SaaS company providing public sector procurement solutions. We sell technology solutions to state and local government buyers that help them purchase goods and services cost effectively and compliantly. We also sell technology solutions to suppliers that help them sell their goods and services to state and local government. 2021 marks Periscope’s 20th anniversary. We truly believe in our purpose to eradicate waste and maximize the value of every dollar spent. Our solutions make a difference. What we do matters.

Only selected candidates will be contacted, but we thank you for your interest in the company.

mdf commerce subscribes to a program of equity and equality in employment.

Job Type: Full-time

Pay: $120,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Remote position for our clients located on the West Coast. What time zone are you located in?

Experience:

• Software deployment: 3 years (Required)
• public sector: 1 year (Required)
• IT project management: 8 years (Required)

License/Certification:

• PMP (Required)

Willingness to travel:

• 50% (Required)

Work Location: Remote

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