Title: Program Support Technician- WE059

Hiring Range: $23.75 hourly

Pay Band: 3

Agency: Department of General Services

Location: Washington Building

Agency Website: www.dgs.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of General Services, Division of Engineering and Buildings (DEB), is responsible for the administration and enforcement of the Virginia Uniform Statewide Building Code as it relates to buildings on state property, for developing state policies and procedures on the procurement of professional and construction services and for establishing accessibility standards for state buildings.

We are currently seeking a Program Support Technician – Senior to provide high quality administrative support services to both the Capital Outlay Management’s internal staff and to the Bureau’s state and non-state customers.

The incumbent must work both independently and as part of a team to accomplish a varied assortment of duties, including:

Serve as Division’s primary point of contact including answering phones, serve as the receptionist, and monitoring mailboxes.

Receive and file documents in the Division’s SharePoint Document Management System. Log submittals in the Bureau’s BITS Database tracking system. Scan documents received in hard copy format into searchable pdf files.

Pre-processing for project submittals submitted under the electronic review (EDR) option, create page indices and links to drawing details by running an automated software function. Provide QA review prior to uploading the EDR submittal into the EDR document storage site.

Serve as one of two purchasers for the Division. Process orders in eVA, using a Small Purchase Charge Card, where appropriate. Follow all applicable procurement policies and guidelines. Assure the Bureau’s stockroom is replenished regularly.

Monitor and coordinates Division’s copier, fax machine, and network printers.

Assist in testing fixes/enhancements to the Bureau’s various systems and providing administrative support for the Bureau’s training activities.

Maintain the Division’s Correspondence Log, distribute Demolition Permits, assure invoices are routed for prompt payment, and perform other miscellaneous administrative functions.

Serve as the key point of contact for vehicle rental requests.

Other duties as assigned, including, but not limited to, backup support to other Division staff members.

This position is the primary backup to the Records Administrator and will require at times to be able to lift, push, or pull 20 pounds and occasionally lift, push, or pull up to 50 pounds.

This is an hourly wage position, to be worked during normal business hours (Monday thru Friday, 8:15 am -5:00 pm) with a maximum of 29 hours per week and 1500 hours per year. No State benefits are provided.

Minimum Qualifications

HS diploma, or equivalent is required.

Applicant must be proficient in the use of Microsoft Office, Gmail, SharePoint, and Adobe Acrobat software.

Experience using document management software.

Experience using database software.

Experience using general office equipment (copiers, fax, printers) and troubleshooting issues.

Purchasing experience in an office environment.

Ability to: self-prioritize, multi-task and schedule workload to meet both normal completion schedules and special deadlines, work independently and exercise judgment, work in a team environment.
Excellent customer service and interpersonal skills as well as strong written and verbal communication skills.

Must be highly organized, detail oriented, possess a strong work ethic, and be highly customer service oriented. Performance of job duties in a courteous and professional manner at all times.

Preferred Qualifications:

Associates degree or other certification in Business, Information Systems, or related field preferred.

Knowledge of architectural & engineering terminology is helpful.

General knowledge of the functions of other State Agencies is desired.

Use of BlueBeam and/or eVA software is strongly desired.

Special Instructions:

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The selected candidate must pass a criminal background check.

Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights.

Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire. Notice: DGS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Fax, e-mail or mail applications will not be accepted. The online state application must contain all required information and fully respond to questions to be considered for this job opportunity. For assistance or computer access, please visit your local Virginia Employment Office or contact our office jobs@dgs.virginia.gov or 804-786-3910.

Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time.

The Virginia Department of General Services is an equal opportunity employer. Minorities, individuals with disabilities, Veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.

Applicants in need of accommodation during the application and/or interview process may contact DGS at 804-786-3910 for assistance.

Contact Information:

Name: DGS Human Resources

Phone: 804-786-3910

Email: jobs@dgs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.